JMJ PHILLIP
We are seeking a dedicated and motivated Store Manager to lead daily operations and ensure smooth and efficient store performance. This role involves managing staff, overseeing inventory, maintaining excellent customer service, and driving sales performance to meet company goals. The ideal candidate will be hands‑on, organized, and passionate about retail management and team leadership.
Position Responsibilities Operational Management
Oversee all aspects of store operations, including staffing, scheduling, and inventory control
Ensure adherence to company policies, procedures, and operational standards
Maintain a clean, organized, and customer-friendly store environment
Team Leadership
Supervise, train, and motivate staff to achieve sales targets and deliver excellent service
Provide ongoing coaching and performance feedback
Foster a positive, collaborative work culture that promotes growth and accountability
Customer Service and Sales
Ensure a superior customer experience through consistent service quality
Handle escalated customer concerns professionally and efficiently
Identify sales opportunities and implement strategies to improve store performance
Financial Oversight
Monitor sales trends and key performance indicators
Assist in budgeting, forecasting, and expense management
Manage cash handling and ensure accurate daily reconciliation
Prerequisites
Bachelor’s degree in Business Administration, Retail Management, or a related field preferred
3–5 years of retail management experience, preferably in a fast‑paced environment
Strong leadership, communication, and problem‑solving skills
Proficiency in POS systems and basic Microsoft Office applications
Certifications (Preferred, but not Required)
Retail Management or Customer Service Certification
Leadership Development Training
What the Role Offers
Competitive salary of $70,000
Opportunities for professional growth and advancement
Supportive and dynamic work environment
Comprehensive benefits package
Why Northbrook? Northbrook offers a thriving retail landscape and a strong customer base, making it an excellent environment for an experienced Store Manager to lead a team and contribute to continued business success.
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Position Responsibilities Operational Management
Oversee all aspects of store operations, including staffing, scheduling, and inventory control
Ensure adherence to company policies, procedures, and operational standards
Maintain a clean, organized, and customer-friendly store environment
Team Leadership
Supervise, train, and motivate staff to achieve sales targets and deliver excellent service
Provide ongoing coaching and performance feedback
Foster a positive, collaborative work culture that promotes growth and accountability
Customer Service and Sales
Ensure a superior customer experience through consistent service quality
Handle escalated customer concerns professionally and efficiently
Identify sales opportunities and implement strategies to improve store performance
Financial Oversight
Monitor sales trends and key performance indicators
Assist in budgeting, forecasting, and expense management
Manage cash handling and ensure accurate daily reconciliation
Prerequisites
Bachelor’s degree in Business Administration, Retail Management, or a related field preferred
3–5 years of retail management experience, preferably in a fast‑paced environment
Strong leadership, communication, and problem‑solving skills
Proficiency in POS systems and basic Microsoft Office applications
Certifications (Preferred, but not Required)
Retail Management or Customer Service Certification
Leadership Development Training
What the Role Offers
Competitive salary of $70,000
Opportunities for professional growth and advancement
Supportive and dynamic work environment
Comprehensive benefits package
Why Northbrook? Northbrook offers a thriving retail landscape and a strong customer base, making it an excellent environment for an experienced Store Manager to lead a team and contribute to continued business success.
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