Boston Scientific Gruppe
Senior Manager of Human Factors and User Experience
Boston Scientific Gruppe, Waltham, Massachusetts, United States, 02254
Senior Manager of Human Factors and User Experience
Onsite Location(s): Waltham, MA, US, 02138
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high‑performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
As Senior Manager of Human Factors and User Experience, you will be responsible for managing the implementation of a full scope Human Factors Engineering program in the EP division. This involves owning the strategy and vision for the HFE team, growing a team to support this strategy, mentoring reports in the application of HFE best practices, and applying HFE principles across various aspects of multiple projects.
You will report to the Director of System Engineering and will work in close collaboration with the Systems Engineering, Product Development, and Marketing teams.
As part of the global EP R&D team, your challenge will be to contribute to the creation of safe, and easy to use solutions with an outstanding experience for a broad range of medical devices that EP brings to market.
Job Duties and Activities
Develop and Communicate a vision and strategy for Human Factors Engineering at EP
Lead a team that is responsible for the execution of Human Factors within the projects
Collaborate with systems owners and overall responsible designers to incorporate HFE input into the design
Human Factors Engineering analyses:
Task and user analysis
Usability plan
Use scenarios
Use Related Risk Analysis
Usability requirements
Formative and summative evaluations (plan, execute, analyze, report)
Usability Engineering File
Verification and validation with respect to Human Factors (including design validation and integrated systems validation)
Manage an Operational Experience Review process to include the lessons learned from previous designs
Responsible for ensuring that the implementation of the Human Factors program is done correctly
Aligning the Human Factors Engineering process with engineering processes such as Systems Engineering and SW & HW teams
Fulfil a Design Authority role, meaning you will be responsible for the acceptance of HFE information prepared by overall responsible designers, assessing changes to the design and ensuring Knowledge Management of the design within your scope
Owner of HFE responsibilities
Defining, refining and substantiating product requirements for the design
Scoping the work of the HFE team (HFE’s)
Reviewing the design
Identifying and mitigating risks to the design
Overseeing your team HFE’s to deliver a design that fulfils the BSC EP requirements within time and budget
Support the Design Assurance Manager to enable a traceable, verifiable and validated design that is under Configuration Management
Support the Risk Management Team to enable the preparation of the safety analysis and reports
Your role
Work with global cross‑functional teams on the creation of excellent user and patient experience for BSC EP devices, ensuring safe and effective use. This involves working on all stages of the User‑Centered product development process; from contribution to the initial research on user needs and workflow analyses, to providing usability evaluations for soon‑to‑be released products.
Create and execute usability evaluation plans within the team to be performed across design and development of our products. Such activities are defined in cooperation with internal stakeholders in the Business Units, peers, and with global functions, and executed according to current standards on usability engineering to ensure compliance with European and American regulations (i.e. FDA).
Conduct usability evaluations (formative and summative), expert reviews, and heuristics evaluations using established usability practices and methods—reporting results, drawing conclusions and making recommendations for re‑design and usability requirements.
Secure high‑quality usability (usability safety, effectiveness, efficiency, and customer satisfaction in a specified context of use). Investigate cognitive, physical, and situational contexts in which a product is used (systems thinking approach) and map in a workflow/task analysis.
Create use scenarios and conduct usability risk management to capture potential use errors that are related to product usage and proposing UI mitigations to prevent the user from making the error. Create Usability engineering files (HFE report) to demonstrate that usability activities were successfully completed, and the product was found to be safe and effective.
Requirements / Your profile
Holds a Bachelor’s or Master’s degree in a relevant field to Human Factors Engineering
Knowledge in both usability practice and design
Vast Knowledge in the relevant medical usability official standards and guidelines
Minimum of 10 years of relevant experience
Experience in complex medical devices projects that includes both HW and SW
Experience in Human Factors of high risk medical products (class 3)
Experience of managing and leading a team of Engineers
Excellent oral and written skills in English
Can work accurately and has great organizational skills
Self‑reliant, assertive and knows how to paddle his/her own canoe – yet also greatly values and promotes teamwork
Solution‑focused mindset
Can cope with stressful situations and has a flexible attitude
Team player who takes responsibility and can interface well with others
Proactive in self‑development (training, conferences)
Have an understanding of quantitative and qualitative data and its analysis
Participate in creating functional requirements, risk assessment, design reviews, verification & validation
Use of critical thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability and willingness to travel is required
You believe advice means questioning, thinking critically, planning and acting. You are a good listener, with a high degree of empathy for different stakeholders, and you have a hands‑on mentality to get things done. You’re confident enough to challenge and advise against things that you feel won’t work, backed by your expertise in Human Factors Engineering.
Salary Minimum Salary: $127900
Maximum Salary: $243000
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.
Compensation for non‑exempt (hourly), non‑sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non‑sales roles may also include variable compensation, i.e., annual bonus target and long‑term incentives (subject to plan eligibility and other requirements).
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain U.S. based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.
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At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high‑performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
As Senior Manager of Human Factors and User Experience, you will be responsible for managing the implementation of a full scope Human Factors Engineering program in the EP division. This involves owning the strategy and vision for the HFE team, growing a team to support this strategy, mentoring reports in the application of HFE best practices, and applying HFE principles across various aspects of multiple projects.
You will report to the Director of System Engineering and will work in close collaboration with the Systems Engineering, Product Development, and Marketing teams.
As part of the global EP R&D team, your challenge will be to contribute to the creation of safe, and easy to use solutions with an outstanding experience for a broad range of medical devices that EP brings to market.
Job Duties and Activities
Develop and Communicate a vision and strategy for Human Factors Engineering at EP
Lead a team that is responsible for the execution of Human Factors within the projects
Collaborate with systems owners and overall responsible designers to incorporate HFE input into the design
Human Factors Engineering analyses:
Task and user analysis
Usability plan
Use scenarios
Use Related Risk Analysis
Usability requirements
Formative and summative evaluations (plan, execute, analyze, report)
Usability Engineering File
Verification and validation with respect to Human Factors (including design validation and integrated systems validation)
Manage an Operational Experience Review process to include the lessons learned from previous designs
Responsible for ensuring that the implementation of the Human Factors program is done correctly
Aligning the Human Factors Engineering process with engineering processes such as Systems Engineering and SW & HW teams
Fulfil a Design Authority role, meaning you will be responsible for the acceptance of HFE information prepared by overall responsible designers, assessing changes to the design and ensuring Knowledge Management of the design within your scope
Owner of HFE responsibilities
Defining, refining and substantiating product requirements for the design
Scoping the work of the HFE team (HFE’s)
Reviewing the design
Identifying and mitigating risks to the design
Overseeing your team HFE’s to deliver a design that fulfils the BSC EP requirements within time and budget
Support the Design Assurance Manager to enable a traceable, verifiable and validated design that is under Configuration Management
Support the Risk Management Team to enable the preparation of the safety analysis and reports
Your role
Work with global cross‑functional teams on the creation of excellent user and patient experience for BSC EP devices, ensuring safe and effective use. This involves working on all stages of the User‑Centered product development process; from contribution to the initial research on user needs and workflow analyses, to providing usability evaluations for soon‑to‑be released products.
Create and execute usability evaluation plans within the team to be performed across design and development of our products. Such activities are defined in cooperation with internal stakeholders in the Business Units, peers, and with global functions, and executed according to current standards on usability engineering to ensure compliance with European and American regulations (i.e. FDA).
Conduct usability evaluations (formative and summative), expert reviews, and heuristics evaluations using established usability practices and methods—reporting results, drawing conclusions and making recommendations for re‑design and usability requirements.
Secure high‑quality usability (usability safety, effectiveness, efficiency, and customer satisfaction in a specified context of use). Investigate cognitive, physical, and situational contexts in which a product is used (systems thinking approach) and map in a workflow/task analysis.
Create use scenarios and conduct usability risk management to capture potential use errors that are related to product usage and proposing UI mitigations to prevent the user from making the error. Create Usability engineering files (HFE report) to demonstrate that usability activities were successfully completed, and the product was found to be safe and effective.
Requirements / Your profile
Holds a Bachelor’s or Master’s degree in a relevant field to Human Factors Engineering
Knowledge in both usability practice and design
Vast Knowledge in the relevant medical usability official standards and guidelines
Minimum of 10 years of relevant experience
Experience in complex medical devices projects that includes both HW and SW
Experience in Human Factors of high risk medical products (class 3)
Experience of managing and leading a team of Engineers
Excellent oral and written skills in English
Can work accurately and has great organizational skills
Self‑reliant, assertive and knows how to paddle his/her own canoe – yet also greatly values and promotes teamwork
Solution‑focused mindset
Can cope with stressful situations and has a flexible attitude
Team player who takes responsibility and can interface well with others
Proactive in self‑development (training, conferences)
Have an understanding of quantitative and qualitative data and its analysis
Participate in creating functional requirements, risk assessment, design reviews, verification & validation
Use of critical thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability and willingness to travel is required
You believe advice means questioning, thinking critically, planning and acting. You are a good listener, with a high degree of empathy for different stakeholders, and you have a hands‑on mentality to get things done. You’re confident enough to challenge and advise against things that you feel won’t work, backed by your expertise in Human Factors Engineering.
Salary Minimum Salary: $127900
Maximum Salary: $243000
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.
Compensation for non‑exempt (hourly), non‑sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non‑sales roles may also include variable compensation, i.e., annual bonus target and long‑term incentives (subject to plan eligibility and other requirements).
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain U.S. based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.
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