Client Service Professional/Receptionist (Seasonal)
At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels a sense of belonging.
About the Role
As a seasonal Client Service Professional/Receptionist you will focus on wow‑ing clients now and in the future. You will:
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferred times
- Ensure all client needs have been met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and keep resources organized with team members
- Perform other duties as assigned
Eligibility & Experience
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales or marketing experience (preferred)
Your Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency, especially with Microsoft Office
Why Work for Us
We believe in investing in our people by supporting their total well‑being. Our benefit offerings help you plan for your unique health, wellbeing, and financial needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical coverage, 401k retirement savings plan, and employee stock purchase plan (with eligibility requirements)
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.