Seasonal Receptionist – Client Service Professional
About the Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, and you will see the impact of your work directly. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build lasting client relationships. Joining H&R Block as a seasonal Receptionist means you’ll focus on wowing clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, whether in‑person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as required.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Strong multi‑tasking, organizational, and time‑management skills.
- Computer proficiency with Microsoft Office.
Why Work for Us
At H&R Block, we invest in your total well‑being. Our benefit offerings help associates plan for unique health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
The Community You Will Join
H&R Block remains committed to building a connected culture where trust, care, and collaboration thrive. You will be surrounded by colleagues who are dedicated to helping each other grow and support one another.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.