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H&R Block

Receptionist Job at H&R Block in Marshall

H&R Block, Marshall, MO, United States, 65340

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Recopresin Receptionist position at H&R Block

Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

We commit to continuous improvement through our Block Next strategy, focusing on innovation, client experience, and sustainable growth. We value curiosity, creativity, and a forward‑moving mindset. If you embrace challenges as opportunities and want to make a meaningful difference, our doors are always open.

Typical Day

As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future. You will help others, seeing the impact of your work firsthand, inspiring people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year.

Key Responsibilities

  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suited tax professional for their needs.
  • Schedule clients how they would like to be scheduled.
  • Ensure all client needs have been met during service both in person, over the phone, or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Perform other duties as assigned.

Preferred Qualifications

  • High school diploma or equivalent.
  • Flexible schedule and/or ability to work in multiple locations.
  • Sales/marketing experience.

Required Expertise

  • Experience working in a fast‑paced environment.
  • Previous customer service experience.
  • Ability to multitask.
  • Strong organizational and time‑management skills.
  • Computer proficient with ability to use Microsoft Office.

Benefits

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou.
  • Neurodiversity and caregiver support.
  • Various discounts on everyday items and services.
  • Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements).

Community & EEO Statement

H&R Block remains committed to building a Connected Culture. We value trust, care, and inclusion. We are an equal opportunity employer welcoming diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Job Details

Senior level: Not Applicable

Employment type: Full‑time

Job function: Administrative

Industry: Retail

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