Job Details
- Job title: Receptionist
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative
- Location: Tucson, AZ
- Salary: $36,700.00
Company Overview
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We are committed to continuous improvement through the Block Next roadmap, focusing on innovation, client experience, and sustainable growth. Our culture is curious, creative, and always on the move.
A Typical Day
As a seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future. You will help others meet their needs and build lasting client relationships, all while maintaining a welcoming, organized front‑desk environment.
Desired Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (preferred)
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferred times
- Ensure all client needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Experience & Skills
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficient with the ability to use Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.