H&R Block – Client Service Professional/Receptionist (Seasonal)
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Required Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Desired Qualifications & Skills
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients how they would like to be scheduled.
- Help to ensure all client needs have been met during service both in person, over the phone or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (subject to eligibility).
Community & Culture
At H&R Block we remain committed to building a Connected Culture—one in which trust, care, and connections are how we work together. H&R Block is an equal‑opportunity employer and welcomes diversity in all forms.
Job Details
- Seniority level: Not Applicable
- Employment type: Full‑time
- Job function: Administrative
- Industries: Retail