Join to apply for the Receptionist role at H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional / Receptionist means you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients as they prefer
- Ensure all client needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Experience & Skills
- Experience working in a fast‑paced environment
- Previous customer service experience
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency, with ability to use Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements)
Community & Culture
At H&R Block we remain committed to building a connected culture — one in which trust, care, and connections are how we work together. You will be immersed in an exceptional work environment that is recognized worldwide on best‑companies lists and surrounded by colleagues committed to helping each other grow.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Join us if you’re looking to make an impact.
Seniority level: Not Applicable • Employment type: Full‑time • Job function: Administrative • Industry: Retail
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