Access Dubuque
Patient Access Representative
Southwest Health
1 Positions
ID: 80487
Posted On 09/02/2025
Refreshed On 11/03/2025
Job Overview
Requirements
Must have a high school diploma, GED, or equivalent.
Six months to one year experience with customer relations required
Knowledge of basic office procedures/equipment and computer systems required
Familiarization with medical terminology and prior health care experience preferred
ΓÇïCertification in Basic Life Support (BLS) preferred.
Work Hours
We are seeking a casual (fill in as needed) Patient Access Representative.
We are seeking a full-time (40 hours/ week) Patient Access Representative to work Monday- Friday, 9:30 AM- 6:00 PM, in our Rehab department.
We are seeking a full-time (40 hours/ week) Patient Access Representative to work 4, 9-hour days in our Family Medicine Clinic.
Job Summary
The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients.  A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner
Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email:  hr@southwesthealth.org
Fax: (608) 342-5015
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Primary Contact
13894
Miranda Koch
HR Generalist, Human Resources
608-342-4796
Phone
Phone
Phone
Fax
hr@southwesthealth.org
Email
True
False
True
Job Details
Location
Platteville, WI
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Tuition Reimbursement
Qualifications
Education
High School/GED
Company ID
1250
Job REQ #
# Positions
1
Start Date
20250902
End Date
20251230
Featured Job
0
TH Ad
0
TH Comments
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Southwest Health
About the Company
Southwest Health
 is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.
We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health’s fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.
Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.
Southwest Health
1 Positions
ID: 80487
Posted On 09/02/2025
Refreshed On 11/03/2025
Job Overview
Requirements
Must have a high school diploma, GED, or equivalent.
Six months to one year experience with customer relations required
Knowledge of basic office procedures/equipment and computer systems required
Familiarization with medical terminology and prior health care experience preferred
ΓÇïCertification in Basic Life Support (BLS) preferred.
Work Hours
We are seeking a casual (fill in as needed) Patient Access Representative.
We are seeking a full-time (40 hours/ week) Patient Access Representative to work Monday- Friday, 9:30 AM- 6:00 PM, in our Rehab department.
We are seeking a full-time (40 hours/ week) Patient Access Representative to work 4, 9-hour days in our Family Medicine Clinic.
Job Summary
The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients.  A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner
Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email:  hr@southwesthealth.org
Fax: (608) 342-5015
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Primary Contact
13894
Miranda Koch
HR Generalist, Human Resources
608-342-4796
Phone
Phone
Phone
Fax
hr@southwesthealth.org
True
False
True
Job Details
Location
Platteville, WI
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Tuition Reimbursement
Qualifications
Education
High School/GED
Company ID
1250
Job REQ #
# Positions
1
Start Date
20250902
End Date
20251230
Featured Job
0
TH Ad
0
TH Comments
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Sedgwick
Finance & Accounting Intern
Flexsteel Industries, Inc
General Pediatrician
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Rehab Assistant (Lancaster, WI)
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Systems Administrator
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Category Manager - Automotive
Theisen Home Farm Auto
1st and 2nd shift Production Workers
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Gastroenterologist
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Kendall Hunt Publishing Company
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Share this Job
Southwest Health
About the Company
Southwest Health
 is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.
We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health’s fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.
Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.