TPG Hotels and Resorts
Night Auditor – TPG Hotels and Resorts
Apply for the Night Auditor role at TPG Hotels and Resorts.
TPG Hotels, Resorts & Marina is widely recognized as one of the nation's premier hotel management companies. We operate hotels and resort properties across a broad scale, from focused‑service hotels to upper‑upscale luxury hotels and nautically based assets. As a trusted steward for capital partners, our role is to deliver top performance for guests, investors, and the brand promise. Joining the team offers a rewarding career opportunity with a nationally ranked hospitality management company that prioritizes guest service and personal growth.
Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
Responsibilities
Guest Services:
Assist guests with late check‑ins and early check‑outs, addressing inquiries, concerns, and requests to ensure high levels of satisfaction.
Front Desk Operations:
Process check‑ins and check‑outs; manage reservations and room assignments; handle phone calls, take messages, and provide information to guests.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to management, housekeeping, and maintenance; verify and reconcile guest accounts; prepare and balance daily revenue reports.
Accounting and Bookkeeping:
Post charges, payments, and adjustments accurately; perform end‑of‑day reconciliation and close the day's financial transactions in the property management system.
Security and Safety:
Monitor the premises during the night shift; respond to emergencies (fire, medical incidents, security breaches) and take appropriate action.
Skills and Abilities
High school education or equivalent experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem‑solving abilities.
Proficiency with hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort Physical work is a primary part of many hotel and resort jobs. Requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits
Health, Dental, and Vision insurance
Disability insurance
Supplemental life insurance
Identity theft protection
Flexible spending accounts
401(k) retirement plan
Paid time off, vacation, and holidays
Employee assistance program
Amazing hotel discounts to any TPG portfolio property and more
*Benefits vary by location. Part‑time benefits also available.*
EEO/VET/DISABLED Equal Employment Opportunity statement.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at TPG Hotels and Resorts by 2x.
#J-18808-Ljbffr
TPG Hotels, Resorts & Marina is widely recognized as one of the nation's premier hotel management companies. We operate hotels and resort properties across a broad scale, from focused‑service hotels to upper‑upscale luxury hotels and nautically based assets. As a trusted steward for capital partners, our role is to deliver top performance for guests, investors, and the brand promise. Joining the team offers a rewarding career opportunity with a nationally ranked hospitality management company that prioritizes guest service and personal growth.
Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
Responsibilities
Guest Services:
Assist guests with late check‑ins and early check‑outs, addressing inquiries, concerns, and requests to ensure high levels of satisfaction.
Front Desk Operations:
Process check‑ins and check‑outs; manage reservations and room assignments; handle phone calls, take messages, and provide information to guests.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to management, housekeeping, and maintenance; verify and reconcile guest accounts; prepare and balance daily revenue reports.
Accounting and Bookkeeping:
Post charges, payments, and adjustments accurately; perform end‑of‑day reconciliation and close the day's financial transactions in the property management system.
Security and Safety:
Monitor the premises during the night shift; respond to emergencies (fire, medical incidents, security breaches) and take appropriate action.
Skills and Abilities
High school education or equivalent experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem‑solving abilities.
Proficiency with hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort Physical work is a primary part of many hotel and resort jobs. Requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits
Health, Dental, and Vision insurance
Disability insurance
Supplemental life insurance
Identity theft protection
Flexible spending accounts
401(k) retirement plan
Paid time off, vacation, and holidays
Employee assistance program
Amazing hotel discounts to any TPG portfolio property and more
*Benefits vary by location. Part‑time benefits also available.*
EEO/VET/DISABLED Equal Employment Opportunity statement.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at TPG Hotels and Resorts by 2x.
#J-18808-Ljbffr