CornerStone Technology Talent Services
Desktop Support Specialist
CornerStone Technology Talent Services, Prosper, Texas, United States, 75078
Desktop Engineer / Deskside Support
Location:
Prosper, TX
Job Type:
Contract-to-Hire
Schedule:
Monday–Friday, 8 : 00 AM – 5 : 00 PM
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Position Summary Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.
Key Responsibilities
Provide deskside technical support for Windows OS and various hardware components
Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
Perform installations, uninstalls, and imaging (no image creation required)
Troubleshoot client-side networking and registry-level issues
Deliver timely and professional technical support directly at users’ desks
Document and elevate support issues as needed
Required Qualifications
Minimum of 3 years of Deskside / Desktop Support experience in an enterprise environment
High school diploma or equivalent
Strong understanding of Windows OS and registry-level troubleshooting
Solid linear troubleshooting skills and client-side network support experience
Excellent communication skills for interacting with both technical and non-technical users
Preferred Qualifications
Prior experience in a medical or government environment
Additional Details
This is a contract-to-hire role
No driving is required while on contract, but 3 years of driving history is preferred for conversion
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Prosper, TX
Job Type:
Contract-to-Hire
Schedule:
Monday–Friday, 8 : 00 AM – 5 : 00 PM
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Position Summary Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.
Key Responsibilities
Provide deskside technical support for Windows OS and various hardware components
Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
Perform installations, uninstalls, and imaging (no image creation required)
Troubleshoot client-side networking and registry-level issues
Deliver timely and professional technical support directly at users’ desks
Document and elevate support issues as needed
Required Qualifications
Minimum of 3 years of Deskside / Desktop Support experience in an enterprise environment
High school diploma or equivalent
Strong understanding of Windows OS and registry-level troubleshooting
Solid linear troubleshooting skills and client-side network support experience
Excellent communication skills for interacting with both technical and non-technical users
Preferred Qualifications
Prior experience in a medical or government environment
Additional Details
This is a contract-to-hire role
No driving is required while on contract, but 3 years of driving history is preferred for conversion
#J-18808-Ljbffr