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CornerStone Technology Talent Services

Desktop Support Specialist

CornerStone Technology Talent Services, Prosper, Texas, United States, 75078

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Desktop Engineer / Deskside Support Location:

Prosper, TX

Job Type:

Contract-to-Hire

Schedule:

Monday–Friday, 8 : 00 AM – 5 : 00 PM

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Position Summary Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.

Key Responsibilities

Provide deskside technical support for Windows OS and various hardware components

Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones

Perform installations, uninstalls, and imaging (no image creation required)

Troubleshoot client-side networking and registry-level issues

Deliver timely and professional technical support directly at users’ desks

Document and elevate support issues as needed

Required Qualifications

Minimum of 3 years of Deskside / Desktop Support experience in an enterprise environment

High school diploma or equivalent

Strong understanding of Windows OS and registry-level troubleshooting

Solid linear troubleshooting skills and client-side network support experience

Excellent communication skills for interacting with both technical and non-technical users

Preferred Qualifications

Prior experience in a medical or government environment

Additional Details

This is a contract-to-hire role

No driving is required while on contract, but 3 years of driving history is preferred for conversion

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