OrthoAtlanta
Physical Therapy Patient Account Representative
OrthoAtlanta, Atlanta, Georgia, United States, 30383
Physical Therapy Patient Account Representative
Location: Atlanta, GA
Schedule: Hourly Full-time, On-site
Compensation: Competitive hourly rate + benefits
Perks: Hands‑on involvement in patient billing, problem‑solving with insurance carriers, critical role in supporting financial health of the practice
About OrthoAtlanta Become part of OrthoAtlanta, the largest independent physician‑owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.
What You’ll Do
Manage credit balances, patient balances, and insurance (non‑patient) claim resolution.
Follow up on outstanding accounts receivable in a timely and accurate manner.
Meet and maintain cash collection metrics and reimbursement goals.
Review Explanation of Benefits (EOBs) and payer contracts to ensure correct payments.
Collaborate with insurance representatives, billers, coders, administrators, and physicians to resolve claims and denials.
Handle contracted and non‑contracted payer issues, self‑pay, and third‑party reimbursement concerns.
Investigate and resolve reimbursement issues, including denied or corrected claims.
Provide education to Business Office Assistants on clean claim entry and insurance updates.
Step in to support Business Office functions as needed.
A Great Fit If You…
Are detail‑oriented and thrive on problem solving.
Enjoy working independently while collaborating across teams.
Communicate clearly and effectively with patients, providers, and insurance representatives.
Stay organized and manage multiple priorities effectively.
Take pride in supporting accurate billing and timely resolution of accounts.
What You’ll Need
High School Diploma or equivalent.
2+ years of medical billing and collections experience.
Basic math and accounting knowledge.
Familiarity with CPT and ICD‑10 coding.
Knowledge of HMO, PPO, Managed Care, Indemnity, and Government plans.
Strong organizational, time management, and communication skills.
Proficiency with Microsoft Office; Epic experience preferred.
Professional discretion when handling sensitive information.
Why OrthoAtlanta?
Play a critical role in ensuring the financial health of the practice.
Be part of a supportive, mission‑driven healthcare environment.
Gain in-depth experience with payer contracts, insurance follow‑up, and claims resolution.
Make a direct impact on both patient experience and organizational success.
Ready to bring your billing expertise and problem‑solving skills to a dynamic healthcare team? Apply today and help OrthoAtlanta deliver excellence in patient care and service!
#J-18808-Ljbffr
About OrthoAtlanta Become part of OrthoAtlanta, the largest independent physician‑owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.
What You’ll Do
Manage credit balances, patient balances, and insurance (non‑patient) claim resolution.
Follow up on outstanding accounts receivable in a timely and accurate manner.
Meet and maintain cash collection metrics and reimbursement goals.
Review Explanation of Benefits (EOBs) and payer contracts to ensure correct payments.
Collaborate with insurance representatives, billers, coders, administrators, and physicians to resolve claims and denials.
Handle contracted and non‑contracted payer issues, self‑pay, and third‑party reimbursement concerns.
Investigate and resolve reimbursement issues, including denied or corrected claims.
Provide education to Business Office Assistants on clean claim entry and insurance updates.
Step in to support Business Office functions as needed.
A Great Fit If You…
Are detail‑oriented and thrive on problem solving.
Enjoy working independently while collaborating across teams.
Communicate clearly and effectively with patients, providers, and insurance representatives.
Stay organized and manage multiple priorities effectively.
Take pride in supporting accurate billing and timely resolution of accounts.
What You’ll Need
High School Diploma or equivalent.
2+ years of medical billing and collections experience.
Basic math and accounting knowledge.
Familiarity with CPT and ICD‑10 coding.
Knowledge of HMO, PPO, Managed Care, Indemnity, and Government plans.
Strong organizational, time management, and communication skills.
Proficiency with Microsoft Office; Epic experience preferred.
Professional discretion when handling sensitive information.
Why OrthoAtlanta?
Play a critical role in ensuring the financial health of the practice.
Be part of a supportive, mission‑driven healthcare environment.
Gain in-depth experience with payer contracts, insurance follow‑up, and claims resolution.
Make a direct impact on both patient experience and organizational success.
Ready to bring your billing expertise and problem‑solving skills to a dynamic healthcare team? Apply today and help OrthoAtlanta deliver excellence in patient care and service!
#J-18808-Ljbffr