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Avenue5 Residential

Leasing Consultant

Avenue5 Residential, San Antonio, Texas, United States, 78208

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Job Title Leasing Consultant

Recruitment Join to apply for the

Leasing Consultant

role at

Avenue5 Residential

in the

Maddox Hills

community.

Benefits

Physical wellness:

Medical, dental, vision, and mental health coverage options.

Financial wellness:

Competitive pay plus basic life insurance and matching 401K contributions.

Mental and emotional wellness:

Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

Perks and more:

Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

About The Leasing Consultant Position We’re looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.

Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all.

Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork.

Ensures model apartments are in touring condition.

Orients prospective and current residents to the property and processes renewal paperwork.

Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.

Follows up with all prospective residents via phone, mail or email.

Converts phone traffic into scheduled appointments with prospective residents to tour the property.

Inspects apartments prior to resident move-ins and ensures move-in condition by coordinating move-in/out needs with maintenance.

Creates and maintains confidential resident files and reviews move-in paperwork with new residents.

Completes weekly leasing reports accurately and timely.

Ensures all open and close procedures are completed daily.

Assists with ongoing resident relations throughout tenancy, responding to requests promptly.

Responsible for shopping competitive properties.

Inspects buildings and grounds to ensure safety and cleanliness, alerting maintenance to needed repairs.

Assists with processing work order requests and ensures completion in a timely manner.

Supports management with clerical support such as answering phone calls, filing, and processing property invoices.

May be asked to assist with planning and implementing resident activities to increase retention.

Complies with all company policies, applicable health and safety rules, and laws.

Performs other duties as assigned.

Education and Experience

High school diploma is required.

Minimum one year of previous sales experience is preferred.

One year of previous residential leasing experience is preferred.

Skills and Requirements

Excellent customer service and interpersonal skills.

Prior experience in Yardi Voyager or equivalent system preferred.

Basic level knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).

Excellent interpersonal skills to communicate with all levels of management.

Sensitivity to confidential matters required.

Ability to work independently and prioritize effectively in a fast-paced environment.

Ability to relay technical concerns with detail, quickly and accurately.

Strong English language proficiency.

Ability to use general office equipment.

Strong organizational and time-management skills.

Ability to handle difficult situations.

Must maintain a valid driver’s license, clean driving record, and current auto insurance.

Must comply with all safety requirements.

Required to complete Avenue5 Fair Housing, Diversity, and Inclusion Training within first 30 days.

Our Core Beliefs

Put people and partnerships first.

Empower associates.

Focus on solutions.

Champion ideas that accelerate success.

Deliver proof over promises.

Experience Our Award Winning Culture

Top 15 national finalist on the Best Places to Work Multifamily™.

Certified Great Place to Work® since 2017.

Listed as one of the Best Workplaces in Real Estate™.

Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.

Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.

We’re a fast-growing property management company with new opportunities daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking—tomorrow you may find your dream job.

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