Capital One
Senior Business Manager - Tech Workforce Strategy
Capital One, Richmond, Virginia, United States, 23214
Senior Business Manager - Tech Workforce Strategy
Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.
General Responsibilities
As a Senior Manager, Workforce Planning Lead, you will play a critical role in shaping the future of Capital One’s global workforce within our dynamic Technology or Product organizations. Reporting to the Director of Tech Workforce Planning, you will be responsible for leading comprehensive annual and long‑term workforce planning cycles for a specific portfolio of Technology or Product teams. You will act as a strategic partner to senior leadership, leveraging data‑driven insights to develop proactive talent strategies that align with business objectives and drive innovation. Key Responsibilities
Strategic Partnership & Consulting: Act as a trusted advisor to assigned Technology or Product senior leaders, understanding their strategic priorities, product roadmaps, and organizational needs to inform workforce planning. Demand Forecasting & Analysis: Lead the development of detailed annual and long‑term talent demand forecasts for your assigned portfolio, considering current and future project pipelines, technology trends, and market dynamics. Supply Analysis & Gap Identification: Analyze internal and external talent supply data to identify potential workforce gaps, surpluses, and skill adjacencies. Proactively identify risks and opportunities related to talent availability. Workforce Plan Development: Develop comprehensive workforce plans, including headcount projections, location strategies, skill‑set requirements, and recommendations for talent acquisition, development, and retention. Data‑Driven Insights & Reporting: Utilize quantitative and qualitative data to generate actionable insights into workforce trends, performance, and future needs. Prepare compelling reports and presentations for senior leadership. Process Enhancement: Contribute to the continuous improvement of workforce planning methodologies, tools, and processes, championing best practices and leveraging technology to enhance efficiency and accuracy. Market Intelligence: Stay abreast of external market trends, competitive landscape, and talent availability within the technology or product sectors to inform planning decisions. Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus. Basic Qualifications
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 1 year of experience in people management At least 1 year of experience in project management Preferred Qualifications
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management 2+ years of SQL experience Salary: McLean, VA: $193,000 - $220,300; Richmond, VA: $175,500 - $200,300. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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As a Senior Manager, Workforce Planning Lead, you will play a critical role in shaping the future of Capital One’s global workforce within our dynamic Technology or Product organizations. Reporting to the Director of Tech Workforce Planning, you will be responsible for leading comprehensive annual and long‑term workforce planning cycles for a specific portfolio of Technology or Product teams. You will act as a strategic partner to senior leadership, leveraging data‑driven insights to develop proactive talent strategies that align with business objectives and drive innovation. Key Responsibilities
Strategic Partnership & Consulting: Act as a trusted advisor to assigned Technology or Product senior leaders, understanding their strategic priorities, product roadmaps, and organizational needs to inform workforce planning. Demand Forecasting & Analysis: Lead the development of detailed annual and long‑term talent demand forecasts for your assigned portfolio, considering current and future project pipelines, technology trends, and market dynamics. Supply Analysis & Gap Identification: Analyze internal and external talent supply data to identify potential workforce gaps, surpluses, and skill adjacencies. Proactively identify risks and opportunities related to talent availability. Workforce Plan Development: Develop comprehensive workforce plans, including headcount projections, location strategies, skill‑set requirements, and recommendations for talent acquisition, development, and retention. Data‑Driven Insights & Reporting: Utilize quantitative and qualitative data to generate actionable insights into workforce trends, performance, and future needs. Prepare compelling reports and presentations for senior leadership. Process Enhancement: Contribute to the continuous improvement of workforce planning methodologies, tools, and processes, championing best practices and leveraging technology to enhance efficiency and accuracy. Market Intelligence: Stay abreast of external market trends, competitive landscape, and talent availability within the technology or product sectors to inform planning decisions. Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus. Basic Qualifications
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 1 year of experience in people management At least 1 year of experience in project management Preferred Qualifications
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management 2+ years of SQL experience Salary: McLean, VA: $193,000 - $220,300; Richmond, VA: $175,500 - $200,300. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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