Seacoast Bank
Debit Card EFT Payments Manager
role at
Seacoast Bank
The Debit Card /EFT Payments Manager is responsible for the comprehensive management of the Bank’s Debit Card payment systems. This role requires an understanding of card processing, fraud trends, and regulatory compliance.
The ideal candidate will oversee service implementation, risk assessment, and fraud mitigation strategies, ensuring the security and efficiency of debit card transactions. Collaboration with various banking departments to uphold service standards and compliance with legal regulations is key. This role is pivotal in maintaining the integrity and efficiency of our debit card services, ensuring a secure and reliable payment experience for our customers with a focus on Continuous Improvements.
This managerial position is crucial for the safeguarding of the Bank’s Debit Card operations, ensuring a trustworthy and seamless experience for our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee the Bank’s Debit Card / EFT payment systems inclusive of FIS CardPro, Visa, and SecureLock ensuring optimal implementation, service measurement, and continuous enhancement.
Promotes innovation of new products and services for the area ensuring that they remain efficient, effective, and relevant to meeting the needs of our customers.
Designs and implements work flows to support the debit card portfolio and EFT programs.
Leads the Debit Card/EFT team providing direction, coaching, training, and on‑going development opportunities.
Oversees department’s business continuity plan reviews and updates.
Provides knowledge, expertise and collaboration during merger and acquisitions.
Possess comprehensive expertise in Card Processing operations, including Disputes, Chargebacks, and compliance with Visa regulations and Regulation E.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent required.
8+ years financial services experience required.
Proven experience in Debit/Credit card services preferred.
Strong analytical and problem‑solving skills.
Effective communication and collaboration capabilities.
Dedication to compliance and operational excellence.
A commitment to maintaining high standards of compliance and operational excellence.
Overall knowledge of Bank operations, procedures, laws, and regulatory requirements, specifically as it relates to the Deposit Operation function (e.g., Reg E, BSA, NEACH/Fed, etc.).
Excellent collaboration and communication abilities, with a focus on cross‑departmental partnerships.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post‑hire and effective execution of role responsibilities.
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role at
Seacoast Bank
The Debit Card /EFT Payments Manager is responsible for the comprehensive management of the Bank’s Debit Card payment systems. This role requires an understanding of card processing, fraud trends, and regulatory compliance.
The ideal candidate will oversee service implementation, risk assessment, and fraud mitigation strategies, ensuring the security and efficiency of debit card transactions. Collaboration with various banking departments to uphold service standards and compliance with legal regulations is key. This role is pivotal in maintaining the integrity and efficiency of our debit card services, ensuring a secure and reliable payment experience for our customers with a focus on Continuous Improvements.
This managerial position is crucial for the safeguarding of the Bank’s Debit Card operations, ensuring a trustworthy and seamless experience for our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee the Bank’s Debit Card / EFT payment systems inclusive of FIS CardPro, Visa, and SecureLock ensuring optimal implementation, service measurement, and continuous enhancement.
Promotes innovation of new products and services for the area ensuring that they remain efficient, effective, and relevant to meeting the needs of our customers.
Designs and implements work flows to support the debit card portfolio and EFT programs.
Leads the Debit Card/EFT team providing direction, coaching, training, and on‑going development opportunities.
Oversees department’s business continuity plan reviews and updates.
Provides knowledge, expertise and collaboration during merger and acquisitions.
Possess comprehensive expertise in Card Processing operations, including Disputes, Chargebacks, and compliance with Visa regulations and Regulation E.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent required.
8+ years financial services experience required.
Proven experience in Debit/Credit card services preferred.
Strong analytical and problem‑solving skills.
Effective communication and collaboration capabilities.
Dedication to compliance and operational excellence.
A commitment to maintaining high standards of compliance and operational excellence.
Overall knowledge of Bank operations, procedures, laws, and regulatory requirements, specifically as it relates to the Deposit Operation function (e.g., Reg E, BSA, NEACH/Fed, etc.).
Excellent collaboration and communication abilities, with a focus on cross‑departmental partnerships.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post‑hire and effective execution of role responsibilities.
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