Airgas
Strategic Accounts Customer Support Specialist
Airgas is hiring for a Strategic Accounts Customer Support Specialist position in Germantown, WI. We are committed to building a diverse and inclusive workplace and welcome qualified applicants from all backgrounds.
Recruiter Contact : Matt McCain (matt.mccain@airgas.com | 470‑234‑2065)
Responsibilities:
Support customer requests, including processing orders, generating quotes, completing emails, and conducting product research and identification.
Identify, analyze, and creatively solve customer issues and concerns while creating opportunities to increase customer satisfaction.
Utilize various applications for order processing such as integrated customer portals, EDI, and eCommerce.
Manage, organize, and prioritize workload to maximize completion of daily responsibilities.
Proactively manage all open items to completion.
Demonstrate a high level of initiative, curiosity, and the potential to go beyond the described role as the team responsibilities evolve.
Perform special duties as assigned.
Qualifications:
High School Diploma required.
Associate’s or Bachelor’s Degree preferred.
Minimum 2 years of customer service/sales experience or other relevant work experience.
Excellent verbal and written communication skills, attention to detail, creative problem‑solving skills, and a positive team‑player attitude.
Benefits:
Medical, dental, and vision plans.
Vacation, sick time, floating holidays, and paid holidays for full‑time employees.
Progressive parental leave package for eligible employees.
401(k) plan with company matching funds.
Tuition reimbursement and discounted college tuition for employees’ dependents; Airgas Scholarship Program.
Seniority level:
Not Applicable
Employment type:
Full‑time
Job function:
Sales and Business Development
Industries:
Chemical Manufacturing
Equal Employment Opportunity:
Airgas is an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. We provide reasonable accommodations for qualified applicants with disabilities.
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Recruiter Contact : Matt McCain (matt.mccain@airgas.com | 470‑234‑2065)
Responsibilities:
Support customer requests, including processing orders, generating quotes, completing emails, and conducting product research and identification.
Identify, analyze, and creatively solve customer issues and concerns while creating opportunities to increase customer satisfaction.
Utilize various applications for order processing such as integrated customer portals, EDI, and eCommerce.
Manage, organize, and prioritize workload to maximize completion of daily responsibilities.
Proactively manage all open items to completion.
Demonstrate a high level of initiative, curiosity, and the potential to go beyond the described role as the team responsibilities evolve.
Perform special duties as assigned.
Qualifications:
High School Diploma required.
Associate’s or Bachelor’s Degree preferred.
Minimum 2 years of customer service/sales experience or other relevant work experience.
Excellent verbal and written communication skills, attention to detail, creative problem‑solving skills, and a positive team‑player attitude.
Benefits:
Medical, dental, and vision plans.
Vacation, sick time, floating holidays, and paid holidays for full‑time employees.
Progressive parental leave package for eligible employees.
401(k) plan with company matching funds.
Tuition reimbursement and discounted college tuition for employees’ dependents; Airgas Scholarship Program.
Seniority level:
Not Applicable
Employment type:
Full‑time
Job function:
Sales and Business Development
Industries:
Chemical Manufacturing
Equal Employment Opportunity:
Airgas is an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. We provide reasonable accommodations for qualified applicants with disabilities.
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