INFICARE
"Talent Acquisition Leader | Mass Hiring & Workforce Scaling | IT, Apps, ERP, CRM (Salesforce) & Infra Recruitment (USA & LATAM) | Delivering Top…
Take part in and host regular knowledge sharing sessions, mentor more junior members of the team and support the continuous development of our practice.
We also want you to:
Ticket Management
First Call Resolution
Create SOP and Knowledge Base articles for top call generators.
Here's how you'll contribute:
Support for laptop, desktops, and printers
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for end users
Route problems to internal level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Referrals increase your chances of interviewing at INFICARE by 2x
Get notified about new Service Desk Analyst jobs in
Plymouth, MA .
#J-18808-Ljbffr
We also want you to:
Ticket Management
First Call Resolution
Create SOP and Knowledge Base articles for top call generators.
Here's how you'll contribute:
Support for laptop, desktops, and printers
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for end users
Route problems to internal level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Referrals increase your chances of interviewing at INFICARE by 2x
Get notified about new Service Desk Analyst jobs in
Plymouth, MA .
#J-18808-Ljbffr