Aimbridge Hospitality
Bourbon Orleans - Front Desk Assistant Manager OEM
Aimbridge Hospitality, New Orleans, Louisiana, United States, 70123
Join Our Team as a Front Desk Assistant Manager!
At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Front Desk Assistant Manager, you will work closely with the Front Desk Manager to oversee the operation of our Front Office, providing attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy.
Key Skills And Responsibilities
Customer Service Orientation: Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.
Problem-Solving Ability: Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.
Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
Financial Acumen: Work with financial information and data to support the management of room revenue and occupancy.
Supervisory Skills: Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.
Technical Proficiency: Utilize Windows operating systems and relevant software for effective management and reporting.
What We’re Looking For
Experience: 3-5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
Daily Pay!
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
#J-18808-Ljbffr
Key Skills And Responsibilities
Customer Service Orientation: Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.
Problem-Solving Ability: Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.
Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
Financial Acumen: Work with financial information and data to support the management of room revenue and occupancy.
Supervisory Skills: Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.
Technical Proficiency: Utilize Windows operating systems and relevant software for effective management and reporting.
What We’re Looking For
Experience: 3-5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
Daily Pay!
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
#J-18808-Ljbffr