Unit Secretary Job at DSG in Baltimore

Pay Range Base: $28.73/hr (as provided by DSG). Hiring Range: USD $18.00 – $28.73 per hour. General Summary of Position Provides administrative and clerical support on a patient-centered care unit or department. Facilitates communication and contributes to patient care. Greets physicians and other healthcare personnel on arrival to the unit and assists in expediting patient care processes. Acts as a receptionist for visitors and healthcare personnel and serves as a central contact for telephone calls and distribution of paperwork, laboratory, and test results. Primary Duties and Responsibilities Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards. Comply with governmental and accreditation regulations. Accurately transcribe orders and notify the appropriate nurse in a timely manner. Acknowledge physicians and other healthcare providers' arrival on the unit and assist them as requested. Notify RN/LPN of patient’s arrival, MD arrival, and/or other healthcare personnel on the unit. Answer and make telephone calls, respond to intercom e‑mail, identify emergency messages, and direct information to the appropriate personnel. Make appointments with outside agencies as directed by RN, SW, or MD. Communicate patient information to the registered nurse in a timely manner. Report actual and potential problems concerning patients, families, staff, and other departments to the Registered Nurse. Compile and maintain unit statistics regarding admissions, discharges, and transfers per unit policy. Expedite the patient admission, transfer, and discharge process, performing bed control functions following hospital policy, procedures, and guidelines. Greets and orients patients, families, and significant others to the patient care unit and patient room as appropriate following the admission procedure. Assure readily available hospital/unit-based admission packets/booklet. Maintain patient privacy and confidentiality. Maintain accurate, up-to-date inventory of patient forms on the unit and assure forms are readily available for all healthcare providers. Communicate needs and order unit-based supplies as appropriate. Participate in multidisciplinary quality and service improvement teams, unit-based or hospital committees, and represent the department and hospital in community outreach efforts. Perform clerical duties to maintain the patient's medical record according to medical record policy. Assemble and copy charts and forms, assuring that charts contain necessary forms. Perform data entry, chart preparation, chart thinning, filing, flagging orders, and photocopying according to policy. Prepare the medical record for patient admission, transfer, and discharge. Assure unit-based order sets, clinical pathways, and care guidelines are part of the chart order as appropriate. Demonstrate proficiency with faxing, scanning, use of PC, printer, nurse‑call system, and telephones. Assist in care and maintenance of departmental equipment. Maintain inventory of necessary supplies as directed. Report unit equipment that is malfunctioning or defective to appropriate personnel. Respond to questions from MDs, other healthcare providers, patient families, and significant others in a prompt, courteous, positive, and knowledgeable manner and refer to appropriate personnel. Validate diet with nurse and the catering associate. Assist with comfort needs of patient such as filling pitchers and obtaining extra pillows or blankets. Assist with transport of specimens, equipment, and supplies as appropriate. MAY assist with tray set up, collection, and recording of intake/output. MAY assist with environmental services support such as trash removal and keeping area tidy. Minimum Qualifications High School Diploma or GED required; knowledge of medical terminology required. Experience Less than 1 year, 6 months unit secretary registration or medical records preferred. Related clerical experience in a healthcare setting preferred. Licenses and Certifications Completion of an approved Unit Secretary curriculum or equivalent experience as registration or medical records assistant in a healthcare setting preferred. Knowledge, Skills, and Abilities Basic computer skills. Verbal and written communication skills. Ability to operate standard office equipment. Seniority Level Entry level Employment Type Full‑time Job Function Administrative Industries Administrative and Support Services Location Baltimore, MD Referrals Referrals increase your chances of interviewing at DSG by 2x. #J-18808-Ljbffr