Logo
Support.com

EDI Staff Engineer

Support.com, Auburn Hills, Michigan, United States, 48326

Save Job

Staff Engineer The Staff Engineer will support ACH processing using EDI and PEP+ software. This role operates within a DevOps model, providing engineering support for system software, hardware, performance, and problem resolution. It requires communication and coordination with technicians, clients, and management. The engineer will contribute technical input to management decisions regarding software. Responsibilities include analysis, design, testing, development, and maintenance of projects, with a focus on medium to high complexity solutions. The candidate should be self-motivated, capable of collaboration, and committed to producing software artifacts that adhere to Comerica Bank standards, ensuring minimal customer impact. Familiarity with agile development and DevOps principles is essential. Position Responsibilities: Design Methodology

Investigate and propose strategic technology solutions. Collaborate with Business Units, Application teams, infrastructure, vendors to evaluate requirements. Explore virtualization, consolidation, and rationalization opportunities within infrastructure or business contexts. Recommend changes to technical design solutions as needed. Review and advise on new technologies, roadmaps, vendor products related to server and system software technologies. Assess and align strategic solutions across platforms and hardware/software technologies. Participate in capacity planning and technology investment discussions. Technical Consulting

Provide consulting and planning guidance for moderate projects. Work with infrastructure departments on initiatives to meet organizational goals. Contribute to short-term and long-term planning for business and operational needs. Assist project teams with design development, system integration, and strategic alignment. Develop project estimates during planning and implementation phases. Planning and Organizing

Identify and evaluate projects to improve or rationalize solutions. Translate requirements into standard service solutions, leveraging existing technology for cost-effective outcomes. Propose alternative solutions when necessary. Manage requirements for moderate solutions, including cost, feasibility, and risk analysis. Guide project planning phases and oversee large-scale projects across multiple departments. Risk Management

Participate in CAB/ECAB meetings to assess change risks. Develop and update guiding principles and strategies. Review and approve design solutions for projects and initiatives. Administration

Provide timely status reports to management. Participate in departmental committees. Stay updated on emerging technologies in engineering. Contribute to cost-saving initiatives.

#J-18808-Ljbffr