Highbrow LLC
We are seeking a skilled and experienced Hands-OnNetCrackerTechnical Architect with a deep understanding of telecom domain operations, particularly in inventory management, fault management, service assurance, and service provisioning. The ideal candidate will have demonstrable expertise inNetCrackerimplementation and configuration, with a focus on optimizing telecom operations and enhancing customer experience.
Key Responsibilities :
NetCrackerImplementation : Lead and actively participate in the end-to-end implementation ofNetCrackersolutions, ensuring alignment with business objectives and technical requirements.
Technical Architecture : Design and architect robust, scalable, and efficient solutions leveragingNetCrackerplatform capabilities to address telecom domain challenges effectively.
Inventory Management : Define and implement strategies for efficient inventory management, including inventory tracking, reconciliation, and optimization, usingNetCracker
Fault Management : Develop fault management strategies and implement fault detection, isolation, and resolution mechanisms within theNetCrackerecosystem to minimize service disruptions and enhance network reliability.
Service Assurance : Design and implement service assurance processes and mechanisms usingNetCrackertools to monitor service quality, identify performance bottlenecks, and ensure SLA compliance.
Service Provisioning : Lead the development and implementation of service provisioning workflows and automation scripts within theNetCrackerplatform to streamline service activation and reduce time-to-market.
Stakeholder Collaboration : Collaborate closely with cross-functional teams, including business stakeholders, operations teams, and vendors, to gather requirements, define solutions, and ensure successful implementation.
Documentation and Training : Create comprehensive technical documentation, including design documents, configuration guides, and operational procedures. Provide training and knowledge transfer to internal teams and end-users as needed.
Continuous Improvement : Stay updated on industry trends, best practices, and emerging technologies related to telecom operations andNetCracker Identify opportunities for process improvement and innovation to enhance operational efficiency and customer satisfaction.
Qualifications :
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
5+ years of experience in technical roles within the telecom domain, with a focus on inventory management, fault management, service assurance, and service provisioning.
2-3 years of recent hands-on experience inNetCrackerimplementation, configuration, and customization.
Strong understanding of telecom network architectures, protocols, and technologies, including but not limited to IP / MPLS, SDN, NFV, and OSS / BSS systems.
Proficiency in programming / scripting languages such as Java, Python, or Perl.
Excellent problem-solving skills and ability to troubleshoot complex technical issues independently.
Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
NetCrackercertifications (e.g.,NetCrackerSolution Architect,NetCrackerImplementation Engineer) preferred.
Experience with agile development methodologies and DevOps practices is a plus.
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