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IBM Computing

Salesforce Solution Architect

IBM Computing, Charlotte, North Carolina, United States, 28245

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Introduction ## Position Overview IBM Consulting is seeking an exceptional Senior Salesforce Solution Engineer to play a pivotal role in growing our AMER Salesforce practice. This position will serve as the technical cornerstone in our pursuit of complex Salesforce opportunities across all market segments. The ideal candidate will architect innovative solutions that blend Salesforce capabilities with IBM's distinctive consulting approach and technology assets, driving growth and establishing IBM's eminence as the premier Salesforce implementation partner in the Americas region. What We Offer

Opportunity to work on complex, transformative Salesforce engagements across diverse industries

Platform to develop and showcase technical thought leadership in the Salesforce ecosystem

Collaboration with IBM's global network of Salesforce experts and technology innovators

Access to IBM's extensive portfolio of assets, accelerators, and emerging technologies

Professional growth through continuous learning and certification opportunities

Competitive compensation package with performance-based incentives

Career advancement potential within IBM's growing Salesforce practice

If you are a technical visionary who thrives on solving complex business challenges through innovative Salesforce solutions and wants to help shape the future of IBM's Salesforce practice, we want to hear from you. Your role and responsibilities Solution Architecture:

Design and architect sophisticated, scalable Salesforce solutions that address complex client challenges across industries and Salesforce clouds (Sales, Service, Marketing, Commerce, Revenue, Experience, Data Cloud, etc.)

Technical Sales Support:

Partner with account teams and business development leaders to provide technical expertise during the sales cycle, from initial discovery through solution presentations and proposal development

Solution Innovation:

Create differentiated solution approaches that leverage IBM's unique accelerators, industry frameworks, and complementary technologies including IBM watsonx and automation platforms

Asset Development:

Lead the design and development of reusable solution components and accelerators that enhance IBM's Salesforce delivery capabilities and competitive advantage

Proof of Concepts:

Develop compelling proof of concepts and technical demonstrations that showcase IBM's unique approach to Salesforce implementations

Technical Thought Leadership:

Create technical white papers, solution guides, and other content that establishes IBM's technical eminence in the Salesforce ecosystem

Salesforce Partnership Engagement:

Collaborate with Salesforce solution engineers and product teams to influence roadmaps and develop joint solutions that address market needs

Cross-Cloud Integration:

Design holistic solutions that integrate across multiple Salesforce clouds and extend to other enterprise systems

This job can be performed from anywhere in the United States except Hawaii, and Alaska. Required technical and professional expertise 8+ years of experience in Salesforce solution architecture with multiple certifications across Salesforce clouds

Proven track record of designing enterprise-scale Salesforce solutions that drive measurable business outcomes

Deep technical understanding of Salesforce platform capabilities, API architecture, and integration patterns

Experience in pre-sales roles with demonstrated success in supporting complex opportunity pursuits

Strong presentation skills with ability to articulate technical concepts to both business and technical audiences

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)

This job can be performed from anywhere in the United States except Hawaii, and Alaska. Preferred technical and professional experience Multiple Salesforce certifications including Solution Architect, Technical Architect, or domain-specific certifications

Experience with IBM technology stack and understanding of integration patterns with Salesforce

Knowledge of complementary technologies including AI, automation, API management, and data integration platforms

Experience in developing reusable assets, accelerators, or solution frameworks

Understanding of industry-specific processes and how they map to Salesforce capabilities

Experience with emerging Salesforce technologies such as Salesforce Data Cloud, AgentForce, and Einstein GPT

Ability to translate business requirements into technical solutions with clear articulation of value

Strong communication skills and ability to build trusted relationships with clients and partners

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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