UCLA Health
Medical Billing Customer Service Representative
UCLA Health, Los Angeles, California, United States, 90079
Description
Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.
The Billing Customer Service Representative will be responsible for:
Performing all required duties within the patient accounting system
Serving as a primary source for Customer Service assistance and ensuring customer satisfaction
Handling a high volume of incoming customer service calls in a call-center environment
Having a positive demeanor, good verbal and written communication skills, and professional in all aspects
Salary Range: $29.04 - $38.29 Hourly
Qualifications
We're seeking detail-oriented, self-directed professional with:
Required two years recent professional medical billing collection experience as well as two years of customer service experience
Working experience with Medi-Cal, Medicare, HMO, and PPO insurances
Experience using online payer sites with the ability to check claim status, denials, and eligibility
Knowledge of MS Word and MS Excel software
Knowledge of CPT, ICD-10, and HCPC codes
Must be an effective multi-tasker in order to meet daily production and quality standards
UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine. Through the efforts of our outstanding people, we have become Los Angeles' trusted provider of exceptional, compassionate patient care. If you're looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.
Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.
The Billing Customer Service Representative will be responsible for:
Performing all required duties within the patient accounting system
Serving as a primary source for Customer Service assistance and ensuring customer satisfaction
Handling a high volume of incoming customer service calls in a call-center environment
Having a positive demeanor, good verbal and written communication skills, and professional in all aspects
Salary Range: $29.04 - $38.29 Hourly
Qualifications
We're seeking detail-oriented, self-directed professional with:
Required two years recent professional medical billing collection experience as well as two years of customer service experience
Working experience with Medi-Cal, Medicare, HMO, and PPO insurances
Experience using online payer sites with the ability to check claim status, denials, and eligibility
Knowledge of MS Word and MS Excel software
Knowledge of CPT, ICD-10, and HCPC codes
Must be an effective multi-tasker in order to meet daily production and quality standards
UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine. Through the efforts of our outstanding people, we have become Los Angeles' trusted provider of exceptional, compassionate patient care. If you're looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.