H&R Block
Overview At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
What you’ll do Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. You’ll help others see the impact of your work as you inspire people to make confident, informed decisions about their lives, careers, and money, and build client relationships that grow stronger each year.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients as they would like to be scheduled
Help ensure all clients needs are met during service (in person, over the phone, or virtually)
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office
Benefits Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
Click here to checkout all available benefits
The Community You Will Join At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized on Best Companies lists and surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay and eligibility The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may participate in incentive plans. Qualifying associates can enroll in medical and prescription drug coverage; can participate in the 401(k); and receive other benefits as described.
Pay Range $11.00 - $27.00/Hr.
Sponsored Job: #3321
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