University of North Texas at Dallas
Crisis Intervention Case Manager
University of North Texas at Dallas, Dallas, Texas, United States, 75215
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Pay Base pay range: $46,000.00/yr - $51,000.00/yr
Title and Classification Title:
Crisis Intervention Case Manager Employee Classification:
Counselor
Location and Campus Campus:
University of North Texas – Dallas Job Location:
Dallas
Job Summary The University of North Texas at Dallas invites applications for the position of Counselor – Crisis Intervention and Case Management (Student Services Associate). We are seeking a compassionate and skilled Crisis Intervention Specialist / Case Manager to provide immediate support and long‑term case management for students in crisis. This role combines crisis response, resource coordination, and student advocacy to ensure student safety, stability, and success.
Minimum Qualifications
Master's degree in psychology, counseling, clinical or educational psychology, social work, or a related field.
Must be licensed by the State of Texas as LPC, LPC‑Associate, LMFT, LMFT‑Associate, LMSW, or equivalent, or have the ability to obtain appropriate licensure within 24 months of employment.
Knowledge, Skills, and Abilities
Respond promptly to student crises, providing assessment, intervention, and follow‑up.
Manage emergency funding requests, housing needs, and access to campus resources, including the Trailblazer Care Pantry and Clothing Closet.
Develop individualized support plans and connect students to on‑campus and community services.
Maintain accurate records and documentation while adhering to confidentiality standards.
Collaborate with counseling staff, faculty, and campus departments to address student needs holistically.
Participate in professional development and campus initiatives related to mental health and crisis support.
Preferred Qualifications
Experience in higher education or working with college students.
Familiarity with trauma‑informed care, mental health counseling, and suicide prevention.
Experience in crisis intervention, case management, or student support services.
Strong organizational, communication, and problem‑solving skills.
Knowledge of community resources, emergency housing, and financial assistance programs.
Commitment to ethical practice, confidentiality, and cultural competence.
Licensing Requirements
Master’s degree in Social Work, Psychology, or a related mental health field (REQUIRED).
Must hold an active Texas license in one of the following areas or be eligible to obtain licensure within 24 months of employment:
Licensed Professional Counselor (LPC or LPC‑A)
Licensed Clinical Social Worker (LCSW or LMSW in clinical supervision)
Licensed Marriage and Family Therapist (LMFT or LMFT‑A)
Licensed Psychological Associate (LPA)
Job Duties
Provide timely and comprehensive case management for students experiencing varying levels of concern or crisis, including academic distress, financial hardship, mental health challenges, safety concerns, and social/family disruptions; coordinate care plans and ensure continuity of support.
Conduct assessments and triage student concerns to appropriate university and/or community resources; facilitate referrals and care coordination.
Serve as a core member of the UNT Dallas CARE Team and participate in Behavioral Intervention Team (BIT) meetings; provide updates on cases and collaborate on action plans.
Support and implement wellness outreach, prevention education, and early intervention efforts on campus; co‑develop training and awareness initiatives for students, staff, and faculty.
Maintain accurate, timely, and confidential documentation in accordance with departmental standards, FERPA, and applicable laws; participate in data tracking and reporting.
Assist students in identifying and navigating on‑campus and off‑campus support services; advocate on behalf of students to reduce barriers to care.
Support the Assistant Director of Counseling and Wellness with special projects, presentations, and department initiatives; assist with supervision of interns or graduate assistants as needed.
Participate in university committees, division‑wide initiatives, professional development opportunities, and other duties as assigned.
Physical Requirements
Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.
Repeating motions that may include wrists, hands, and/or fingers.
Environmental Hazards No adverse environmental conditions expected.
Work Schedule Monday–Friday (8:00 am – 5:00 pm), some evenings and Saturday availability required.
Supervision and Driving Requirements
Driving University Vehicle: No.
Security Sensitive Position: Yes.
Special Instructions Applicants must submit a minimum of two professional references as part of their application. Additional references can be added after submission if needed.
Benefits For information regarding our benefits, click here.
EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit — and takes actions to prevent — discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
Job Details
Seniority Level:
Entry level
Employment Type:
Full‑time
Job Function:
Other
Industries:
Higher Education
Referrals:
Referrals increase your chances of interviewing at University of North Texas at Dallas by 2x.
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Get AI-powered advice on this job and more exclusive features.
Pay Base pay range: $46,000.00/yr - $51,000.00/yr
Title and Classification Title:
Crisis Intervention Case Manager Employee Classification:
Counselor
Location and Campus Campus:
University of North Texas – Dallas Job Location:
Dallas
Job Summary The University of North Texas at Dallas invites applications for the position of Counselor – Crisis Intervention and Case Management (Student Services Associate). We are seeking a compassionate and skilled Crisis Intervention Specialist / Case Manager to provide immediate support and long‑term case management for students in crisis. This role combines crisis response, resource coordination, and student advocacy to ensure student safety, stability, and success.
Minimum Qualifications
Master's degree in psychology, counseling, clinical or educational psychology, social work, or a related field.
Must be licensed by the State of Texas as LPC, LPC‑Associate, LMFT, LMFT‑Associate, LMSW, or equivalent, or have the ability to obtain appropriate licensure within 24 months of employment.
Knowledge, Skills, and Abilities
Respond promptly to student crises, providing assessment, intervention, and follow‑up.
Manage emergency funding requests, housing needs, and access to campus resources, including the Trailblazer Care Pantry and Clothing Closet.
Develop individualized support plans and connect students to on‑campus and community services.
Maintain accurate records and documentation while adhering to confidentiality standards.
Collaborate with counseling staff, faculty, and campus departments to address student needs holistically.
Participate in professional development and campus initiatives related to mental health and crisis support.
Preferred Qualifications
Experience in higher education or working with college students.
Familiarity with trauma‑informed care, mental health counseling, and suicide prevention.
Experience in crisis intervention, case management, or student support services.
Strong organizational, communication, and problem‑solving skills.
Knowledge of community resources, emergency housing, and financial assistance programs.
Commitment to ethical practice, confidentiality, and cultural competence.
Licensing Requirements
Master’s degree in Social Work, Psychology, or a related mental health field (REQUIRED).
Must hold an active Texas license in one of the following areas or be eligible to obtain licensure within 24 months of employment:
Licensed Professional Counselor (LPC or LPC‑A)
Licensed Clinical Social Worker (LCSW or LMSW in clinical supervision)
Licensed Marriage and Family Therapist (LMFT or LMFT‑A)
Licensed Psychological Associate (LPA)
Job Duties
Provide timely and comprehensive case management for students experiencing varying levels of concern or crisis, including academic distress, financial hardship, mental health challenges, safety concerns, and social/family disruptions; coordinate care plans and ensure continuity of support.
Conduct assessments and triage student concerns to appropriate university and/or community resources; facilitate referrals and care coordination.
Serve as a core member of the UNT Dallas CARE Team and participate in Behavioral Intervention Team (BIT) meetings; provide updates on cases and collaborate on action plans.
Support and implement wellness outreach, prevention education, and early intervention efforts on campus; co‑develop training and awareness initiatives for students, staff, and faculty.
Maintain accurate, timely, and confidential documentation in accordance with departmental standards, FERPA, and applicable laws; participate in data tracking and reporting.
Assist students in identifying and navigating on‑campus and off‑campus support services; advocate on behalf of students to reduce barriers to care.
Support the Assistant Director of Counseling and Wellness with special projects, presentations, and department initiatives; assist with supervision of interns or graduate assistants as needed.
Participate in university committees, division‑wide initiatives, professional development opportunities, and other duties as assigned.
Physical Requirements
Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.
Repeating motions that may include wrists, hands, and/or fingers.
Environmental Hazards No adverse environmental conditions expected.
Work Schedule Monday–Friday (8:00 am – 5:00 pm), some evenings and Saturday availability required.
Supervision and Driving Requirements
Driving University Vehicle: No.
Security Sensitive Position: Yes.
Special Instructions Applicants must submit a minimum of two professional references as part of their application. Additional references can be added after submission if needed.
Benefits For information regarding our benefits, click here.
EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit — and takes actions to prevent — discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
Job Details
Seniority Level:
Entry level
Employment Type:
Full‑time
Job Function:
Other
Industries:
Higher Education
Referrals:
Referrals increase your chances of interviewing at University of North Texas at Dallas by 2x.
#J-18808-Ljbffr