Indian Health Center of Santa Clara Valley
Vaccine Coordinator/ Medical Assistant III
Indian Health Center of Santa Clara Valley, San Jose, California, United States, 95199
Job Description
Vaccine coordinator
Reports To: Director of Population Health
Status: Full-Time, Non-Exempt
Background The Indian Health Center of Santa Clara Valley is a 501(c)3, nonprofit, community health clinic, located in San Jose, California. We serve people from all walks of life, regardless of race, creed, color, religion, sex, sexual orientation or disability and take pride in serving our diverse patients and clients. Besides having a highly talented medical and dental department, the Indian Health Center also has an outstanding counseling department, community wellness center and WIC (Women Infants and Children) department.
Position Summary The Vaccine Coordinator position reports to the Director of Population Health. Duties include managing, developing and improving the IHCSCV Immunization program. In addition, she/he will assist the physician(s) in preparing patients to be examined, and for setting up the examining rooms. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Immunization Duties & Responsibilities
Ensuring accurate Immunization inventory & ordering
Securing safe practices for vaccine storage & temperature tracking.
Working on various Immunization-related reports such as “pending vaccine”, vaccine usage”, “vaccine data loggers”,etc.
Assisting with pre-audit work as needed.
Conducting internal vaccine audits for various program improvements.
Actively participate in immunization recalls.
Knowledgeable in immunization schedules both regular & catch-up for both children & adults.
Participate/Support in staff trainings for continued improvements of skills & knowledge.
Attend internal and external immunization-related meetings.
Provide guidance to staff with special IZ programs such as VFA, VFC, Merck Vaccine Program, etc.
Assists compiling IZ reports for different funding/auditing agencies.
Annually recertify EZIZ lessons.
Assists with Flu clinics & other outreach efforts for vaccine compliancy in the community
Others IZ-related tasks as assigned.
General MA Duties & Responsibilities
Sets up the examining rooms and prepares patients to be seen by the medical provider
Performs routine back office clinical tasks as follows:
Vital signs, chief complaints
Simple Lab: Hct, UA, Pregnancy Tests, EKG and others as needed
Keeps instruments and examining rooms clean and orderly
Sterilizes instruments
Knowledgeable about daily procedures as per available protocols
Assisting providers during scope exams or procedures
Venipuncture
Assists in obtaining data or reports for keeping monthly statistics
Supervises the daily lab functions and ensures inventory is stocked.
Keeps the pharmacy room orderly and takes out outdated drugs on monthly basis
Assists in maintaining medical supplies
Attends regular staff meetings and supervisory meetings as needed
Assists patients with filling out questionnaires
Is knowledgeable about immunization schedules, and collects appropriate data for entry into the computer for follow-up of immunizations
Assists in the proper technique and recording of immunizations
Is knowledgeable about patient education handouts
Assists Triage Nurse/Back Office Supervisor in maintaining quality control of clinic functions
Assists Immunization Supervisor with quarterly IZ County and monthly usage reports
Performs all immunization data entry into MediTracks and CAIR
Attends County Quarterly Immunization meetings
Regularly monitor proper functionality of refrigerator and freezer by daily temperature checks and keeps quality assurance binders in order
Updates VIS statements
Is knowledgeable in current childhood, adolescent & adult immunization schedules, correct vaccine preparation, safe vaccine administration, positioning & comforting restraint measure for vaccination, proper equipment selection and labeling
Complies with all required documentation into patients charts of vaccine administration
Assists with internal Immunization audits for Quality Improvement projects
Performs reminder and recalls of children who are behind in their immunization schedules
Comply with IHC’s HIPAA and Privacy Policies
Participate as a proactive representative of the Patient Centered Health Home
Perform duties utilizing the Team-Based Approach
Performs other duties as assigned
Required Qualifications, Knowledge & Abilities
High school degree or equivalent required with a current national registered medical assistant (NRCMA); Certified MA
Fluent in English/Spanish and computer skills a plus
Excellent organizational and customer service skills
Ability to follow written and oral instructions and learn new procedures quickly
Ability to stay calm while working quickly and with a high degree of accuracy
Flexibility, initiative, and reliability
Knowledge of and ability to work with the American Indian community and other minority populations
Ability to maintain strict confidentiality
Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, and efficient manner
Ability to carry out all responsibilities in an honest, ethical and professional manner and demonstrate good judgment
Interest in and commitment to the mission of the Indian Health Center
Possession of a current California driver’s license and automobile insurance
Physical Requirements
Will be working in a fast paced non-profit community health clinic environment and must be able to:
sit, stand and walk for extensive periods of time;
lift up to 35 pounds; and
stoop, squat, or bend frequently
Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with patients and professional staff
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
Working Conditions
Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
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Reports To: Director of Population Health
Status: Full-Time, Non-Exempt
Background The Indian Health Center of Santa Clara Valley is a 501(c)3, nonprofit, community health clinic, located in San Jose, California. We serve people from all walks of life, regardless of race, creed, color, religion, sex, sexual orientation or disability and take pride in serving our diverse patients and clients. Besides having a highly talented medical and dental department, the Indian Health Center also has an outstanding counseling department, community wellness center and WIC (Women Infants and Children) department.
Position Summary The Vaccine Coordinator position reports to the Director of Population Health. Duties include managing, developing and improving the IHCSCV Immunization program. In addition, she/he will assist the physician(s) in preparing patients to be examined, and for setting up the examining rooms. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Immunization Duties & Responsibilities
Ensuring accurate Immunization inventory & ordering
Securing safe practices for vaccine storage & temperature tracking.
Working on various Immunization-related reports such as “pending vaccine”, vaccine usage”, “vaccine data loggers”,etc.
Assisting with pre-audit work as needed.
Conducting internal vaccine audits for various program improvements.
Actively participate in immunization recalls.
Knowledgeable in immunization schedules both regular & catch-up for both children & adults.
Participate/Support in staff trainings for continued improvements of skills & knowledge.
Attend internal and external immunization-related meetings.
Provide guidance to staff with special IZ programs such as VFA, VFC, Merck Vaccine Program, etc.
Assists compiling IZ reports for different funding/auditing agencies.
Annually recertify EZIZ lessons.
Assists with Flu clinics & other outreach efforts for vaccine compliancy in the community
Others IZ-related tasks as assigned.
General MA Duties & Responsibilities
Sets up the examining rooms and prepares patients to be seen by the medical provider
Performs routine back office clinical tasks as follows:
Vital signs, chief complaints
Simple Lab: Hct, UA, Pregnancy Tests, EKG and others as needed
Keeps instruments and examining rooms clean and orderly
Sterilizes instruments
Knowledgeable about daily procedures as per available protocols
Assisting providers during scope exams or procedures
Venipuncture
Assists in obtaining data or reports for keeping monthly statistics
Supervises the daily lab functions and ensures inventory is stocked.
Keeps the pharmacy room orderly and takes out outdated drugs on monthly basis
Assists in maintaining medical supplies
Attends regular staff meetings and supervisory meetings as needed
Assists patients with filling out questionnaires
Is knowledgeable about immunization schedules, and collects appropriate data for entry into the computer for follow-up of immunizations
Assists in the proper technique and recording of immunizations
Is knowledgeable about patient education handouts
Assists Triage Nurse/Back Office Supervisor in maintaining quality control of clinic functions
Assists Immunization Supervisor with quarterly IZ County and monthly usage reports
Performs all immunization data entry into MediTracks and CAIR
Attends County Quarterly Immunization meetings
Regularly monitor proper functionality of refrigerator and freezer by daily temperature checks and keeps quality assurance binders in order
Updates VIS statements
Is knowledgeable in current childhood, adolescent & adult immunization schedules, correct vaccine preparation, safe vaccine administration, positioning & comforting restraint measure for vaccination, proper equipment selection and labeling
Complies with all required documentation into patients charts of vaccine administration
Assists with internal Immunization audits for Quality Improvement projects
Performs reminder and recalls of children who are behind in their immunization schedules
Comply with IHC’s HIPAA and Privacy Policies
Participate as a proactive representative of the Patient Centered Health Home
Perform duties utilizing the Team-Based Approach
Performs other duties as assigned
Required Qualifications, Knowledge & Abilities
High school degree or equivalent required with a current national registered medical assistant (NRCMA); Certified MA
Fluent in English/Spanish and computer skills a plus
Excellent organizational and customer service skills
Ability to follow written and oral instructions and learn new procedures quickly
Ability to stay calm while working quickly and with a high degree of accuracy
Flexibility, initiative, and reliability
Knowledge of and ability to work with the American Indian community and other minority populations
Ability to maintain strict confidentiality
Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, and efficient manner
Ability to carry out all responsibilities in an honest, ethical and professional manner and demonstrate good judgment
Interest in and commitment to the mission of the Indian Health Center
Possession of a current California driver’s license and automobile insurance
Physical Requirements
Will be working in a fast paced non-profit community health clinic environment and must be able to:
sit, stand and walk for extensive periods of time;
lift up to 35 pounds; and
stoop, squat, or bend frequently
Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with patients and professional staff
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
Working Conditions
Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
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