FLATS
Assistant Property Manager - The Weyland - FLATS LLC
FLATS, Chicago, Illinois, United States, 60290
Assistant Property Manager - The Weyland FLATS LLC
Base pay range : $52,000.00/yr - $58,240.00/yr
Location:
Bucktown, Chicago, IL
Compensation:
$25 - 28/hr + leasing commissions and quarterly incentives
Employment Type:
Hourly, non-exempt position
Schedule:
Wednesday - Sunday preferred
Hours:
9AM - 6PM or 10AM - 7PM Central
About FLATS
FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being "anything but expected," with a mission to "bring big style to smart spaces." Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life - providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.
About The Role
The
Assistant Property Manager
is a critical team member at FLATS, supporting the day-to‑day operations and resident experience across multiple residential properties in the Bucktown neighborhood of Chicago. This position requires an incredibly experienced, proactive, and dependable candidate who can seamlessly manage operations, assist residents, and collaborate with the broader property management team to uphold the FLATS standard of excellence.
Key Responsibilities
Assist in managing the day‑to‑day operations at two residential communities
Act as the lead site representative in the absence of the Property Manager
Oversee rent collection activities and enforce lease compliance
Assist in managing collections and evictions for the properties when needed
Assist with preparing reports for ownership by collecting, analyzing, and summarizing property data
Coordinate apartment turns with the maintenance team, ensuring units are prepared for new move‑ins
Perform daily physical inspections of the property and coordinate closely with the maintenance team
Enforce occupancy policies and procedures, ensuring compliance with community standards and regulations
Take responsibility for administrative duties, including all required reporting
Resident Relations
Serve as a main point of contact for residents, addressing questions, service requests, concerns, and lease‑related matters with responsiveness and care
Communicate with residents regarding property maintenance and repairs, ensuring transparency and prompt follow‑up
Exercise independent judgment and discretion to handle and resident requests or concerns
Support the move‑in and move‑out process, making transitions as smooth and welcoming as possible
Assist with lease renewals and promote resident satisfaction to encourage long‑term retention
Investigate and/or report any incidents involving residents, employees, vendors, or others at the property
Leasing Support
Conduct property tours as needed, showcasing available apartments and the FLATS lifestyle to prospective residents
Maintain accurate resident, prospect, and leasing information within Yardi and internal CRM systems
Compliance and Administration
Ensure adherence to FLATS' policies, operational procedures, and all applicable housing regulations
Maintain organized and accurate documentation and assist with reporting and compliance audits as needed
Hours & Schedule Working hours: 9AM - 6PM or 10AM - 7PM Central, 40 hours a week, with flexibility depending on business needs.
Business Operating hours (for your reference):
Monday - Friday: 9 AM - 6 PM
Saturday: 10 AM - 5 PM
Sunday: 12 PM - 5 PM
Individual work schedule is subject to business needs and coordinated and approved by your direct report. Our Core Values
People‑First, Tech‑Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high‑value work.
Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships.
Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones.
Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact.
Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty.
FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements Education
High school diploma or equivalent required
College coursework or a degree is preferred but not required
Experience
Minimum of 3 years of experience as an Assistant Property Manager or in a similar residential property management role (required)
Proven ability to independently manage a residential community and step in for Property Manager responsibilities when needed
Experience managing operations across multiple sites or communities is strongly preferred
Skills & Attributes
ficiency with Yardi property management software (required)
An active Illinois Leasing Agent, Broker, or Managing Broker License is required. If not currently licensed, candidates must be willing to obtain an Illinois Residential Leasing Agent License within 120 days of hire
Funnel experience is a plus but not required
Strong operational knowledge of multifamily property management practices
Excellent leadership, problem‑solving, and multitasking abilities
Exceptional customer service and communication skills, both verbal and written
Highly organized, detail‑or, and able to prioritize tasks effectively in a fast‑paced environment
Tech‑savvy and comfortable working with CRM, leasing systems, and other digital tools
Familiarity with Chicago housing laws and property management standards is a plus
Benefits
Hourly rate range: $25 - $28/hr + leasing commissions and quarterly incentives
Comprehensive Benefits Package: Including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO)
Opportunities for professional development and career growth within FLATS and Proper
#J-18808-Ljbffr
Location:
Bucktown, Chicago, IL
Compensation:
$25 - 28/hr + leasing commissions and quarterly incentives
Employment Type:
Hourly, non-exempt position
Schedule:
Wednesday - Sunday preferred
Hours:
9AM - 6PM or 10AM - 7PM Central
About FLATS
FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being "anything but expected," with a mission to "bring big style to smart spaces." Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life - providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.
About The Role
The
Assistant Property Manager
is a critical team member at FLATS, supporting the day-to‑day operations and resident experience across multiple residential properties in the Bucktown neighborhood of Chicago. This position requires an incredibly experienced, proactive, and dependable candidate who can seamlessly manage operations, assist residents, and collaborate with the broader property management team to uphold the FLATS standard of excellence.
Key Responsibilities
Assist in managing the day‑to‑day operations at two residential communities
Act as the lead site representative in the absence of the Property Manager
Oversee rent collection activities and enforce lease compliance
Assist in managing collections and evictions for the properties when needed
Assist with preparing reports for ownership by collecting, analyzing, and summarizing property data
Coordinate apartment turns with the maintenance team, ensuring units are prepared for new move‑ins
Perform daily physical inspections of the property and coordinate closely with the maintenance team
Enforce occupancy policies and procedures, ensuring compliance with community standards and regulations
Take responsibility for administrative duties, including all required reporting
Resident Relations
Serve as a main point of contact for residents, addressing questions, service requests, concerns, and lease‑related matters with responsiveness and care
Communicate with residents regarding property maintenance and repairs, ensuring transparency and prompt follow‑up
Exercise independent judgment and discretion to handle and resident requests or concerns
Support the move‑in and move‑out process, making transitions as smooth and welcoming as possible
Assist with lease renewals and promote resident satisfaction to encourage long‑term retention
Investigate and/or report any incidents involving residents, employees, vendors, or others at the property
Leasing Support
Conduct property tours as needed, showcasing available apartments and the FLATS lifestyle to prospective residents
Maintain accurate resident, prospect, and leasing information within Yardi and internal CRM systems
Compliance and Administration
Ensure adherence to FLATS' policies, operational procedures, and all applicable housing regulations
Maintain organized and accurate documentation and assist with reporting and compliance audits as needed
Hours & Schedule Working hours: 9AM - 6PM or 10AM - 7PM Central, 40 hours a week, with flexibility depending on business needs.
Business Operating hours (for your reference):
Monday - Friday: 9 AM - 6 PM
Saturday: 10 AM - 5 PM
Sunday: 12 PM - 5 PM
Individual work schedule is subject to business needs and coordinated and approved by your direct report. Our Core Values
People‑First, Tech‑Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high‑value work.
Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships.
Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones.
Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact.
Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty.
FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements Education
High school diploma or equivalent required
College coursework or a degree is preferred but not required
Experience
Minimum of 3 years of experience as an Assistant Property Manager or in a similar residential property management role (required)
Proven ability to independently manage a residential community and step in for Property Manager responsibilities when needed
Experience managing operations across multiple sites or communities is strongly preferred
Skills & Attributes
ficiency with Yardi property management software (required)
An active Illinois Leasing Agent, Broker, or Managing Broker License is required. If not currently licensed, candidates must be willing to obtain an Illinois Residential Leasing Agent License within 120 days of hire
Funnel experience is a plus but not required
Strong operational knowledge of multifamily property management practices
Excellent leadership, problem‑solving, and multitasking abilities
Exceptional customer service and communication skills, both verbal and written
Highly organized, detail‑or, and able to prioritize tasks effectively in a fast‑paced environment
Tech‑savvy and comfortable working with CRM, leasing systems, and other digital tools
Familiarity with Chicago housing laws and property management standards is a plus
Benefits
Hourly rate range: $25 - $28/hr + leasing commissions and quarterly incentives
Comprehensive Benefits Package: Including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO)
Opportunities for professional development and career growth within FLATS and Proper
#J-18808-Ljbffr