Leybold
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Field Service Engineer - East Coast
role at
Leybold
Responsibilities
Installs, analyzes, troubleshoots, maintains and services Leybold pumps and related equipment (mechanical and electrical) in the field.
Works closely with local account managers and service organization to increase sales of spare parts and aftermarket services within the assigned geographical territory.
Able to achieve budget goals for sales of spares and aftermarket services.
Supports new product qualifications and installations.
Provides technical advice, assistance and product training to customers.
Maintains relations between the customer and the organization on field service and aftermarket sales matters.
Determines and recommends which products or services best fit the customers' needs.
In conjunction with sales, identifies areas for product improvement or needs for new products, maintains historical log of site visits and writes trip reports and follows up on activities to ensure customers’ needs have been satisfied.
Assists Sales Channels in selling company’s products & services by providing technical expertise to prospective and established customers.
Helps develop and train additional field service staff.
Other duties as assigned.
Qualifications
Associate's Degree in a technical related field.
2+ years of experience in field service and mechanical repair assembly.
Cryo or refrigeration experience is a plus (vacuum systems, turbopumps, dry pumps, booster pumps, leak detectors, rotary vane pumps, vacuum gauges and cryo pumps).
Ability to develop strong customer relationships & promote Aftermarket sales and service.
Working knowledge of electronics, electrical systems and mechanical aptitude.
Demonstrated sense of urgency to respond to customer requirements.
Strong organizational, written and oral communication skills.
Works independently with minimal supervision and is a self-starter.
Basic computer skills and working knowledge of personal computer environments (Microsoft Office).
Valid driver’s license required.
Must submit an OSHA Respirator Medical Evaluation Questionnaire and pass a pulmonary function test.
Must be able to utilize a full face respirator.
Benefits
Competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, short‑term and long‑term disability).
Hybrid working arrangement – split time between remote and on‑site at Leybold USA Inc. in Export, Pennsylvania.
Individual learning opportunities, worldwide job opportunities or technical training from our academy.
High standards for workplace safety and well‑being of employees.
Culture of openness to change, feedback and continuous improvement.
LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veteran
Job location Hybrid – Export, Pennsylvania, USA
Contact information Talent Acquisition Team: Ian Boudreaux Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
#J-18808-Ljbffr
Field Service Engineer - East Coast
role at
Leybold
Responsibilities
Installs, analyzes, troubleshoots, maintains and services Leybold pumps and related equipment (mechanical and electrical) in the field.
Works closely with local account managers and service organization to increase sales of spare parts and aftermarket services within the assigned geographical territory.
Able to achieve budget goals for sales of spares and aftermarket services.
Supports new product qualifications and installations.
Provides technical advice, assistance and product training to customers.
Maintains relations between the customer and the organization on field service and aftermarket sales matters.
Determines and recommends which products or services best fit the customers' needs.
In conjunction with sales, identifies areas for product improvement or needs for new products, maintains historical log of site visits and writes trip reports and follows up on activities to ensure customers’ needs have been satisfied.
Assists Sales Channels in selling company’s products & services by providing technical expertise to prospective and established customers.
Helps develop and train additional field service staff.
Other duties as assigned.
Qualifications
Associate's Degree in a technical related field.
2+ years of experience in field service and mechanical repair assembly.
Cryo or refrigeration experience is a plus (vacuum systems, turbopumps, dry pumps, booster pumps, leak detectors, rotary vane pumps, vacuum gauges and cryo pumps).
Ability to develop strong customer relationships & promote Aftermarket sales and service.
Working knowledge of electronics, electrical systems and mechanical aptitude.
Demonstrated sense of urgency to respond to customer requirements.
Strong organizational, written and oral communication skills.
Works independently with minimal supervision and is a self-starter.
Basic computer skills and working knowledge of personal computer environments (Microsoft Office).
Valid driver’s license required.
Must submit an OSHA Respirator Medical Evaluation Questionnaire and pass a pulmonary function test.
Must be able to utilize a full face respirator.
Benefits
Competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, short‑term and long‑term disability).
Hybrid working arrangement – split time between remote and on‑site at Leybold USA Inc. in Export, Pennsylvania.
Individual learning opportunities, worldwide job opportunities or technical training from our academy.
High standards for workplace safety and well‑being of employees.
Culture of openness to change, feedback and continuous improvement.
LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veteran
Job location Hybrid – Export, Pennsylvania, USA
Contact information Talent Acquisition Team: Ian Boudreaux Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
#J-18808-Ljbffr