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City of Baltimore

Data and Policy Analyst - Operations Specialist I (Non-Civil)

City of Baltimore, Baltimore, Maryland, United States, 21276

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Data and Policy Analyst – Operations Specialist I (Non‑Civil) THIS IS A NON‑CIVIL SERVICE POSITION

CITY OF BALTIMORE, OFFICE OF CITY COUNCIL PRESIDENT

Base pay range: $59,964 – $95,796 annually

Mission Statement To ensure Baltimore City government offers a best‑in‑class resident experience that centers equity when engaging with residents and communities, allocating budget dollars, conducting oversight of city agencies, and enacting legislation.

Vision We will innovate, advocate, and deliver results across City government and neighborhoods so that residents, business owners, and visitors champion Baltimore as the best place to visit, live, work, and play.

Values

Results: Constantly striving toward “best‑in‑class” city services.

Innovation: We don’t settle for the status quo; transformational results require creative problem‑solving.

Community Centered: Our people make Baltimore great, and those residents inform every decision.

Joy: Baltimore has so much to celebrate, and we proudly share its stories with each other and the world.

Job Summary The Office of the City Council President seeks an Operations Specialist I (Data and Policy Analyst) to support the Council’s legislative, policy, and oversight responsibilities under the guidance of the Deputy Director of Oversight. This position performs professional and analytical work requiring independent judgment in the practical application of management and analytical principles to improve operational effectiveness, evaluate agency performance, and support data‑informed decision‑making. The role plays a key part in monitoring City operations and budgets, evaluating programs, and providing data analysis to support oversight, accountability, and policy priorities.

Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m., in‑person Monday through Thursday; some evenings may be required based on hearing schedules, workload, and deadlines.

Essential Functions

Conduct complex studies and analyses of City operations, programs, and services to support oversight, policy, and budget priorities.

Collect, compile, and interpret data from multiple sources to identify trends, assess performance, and make recommendations.

Prepare written reports, policy memos, and presentations summarizing findings and recommendations for internal and public audiences.

Design dashboards, charts, and visualizations to communicate key insights to leadership and stakeholders.

Conduct research on best practices, municipal benchmarks, and relevant policies to inform the Council’s work.

Liaise with City agencies and internal staff to gather data, maintain communication channels, and ensure accuracy of information.

Support oversight and legislative hearings by preparing data summaries, presentations, and briefing materials.

Consult with supervisors and management to interpret findings and recommend operational improvements.

Perform related duties as assigned.

Minimum Qualifications Education

Bachelor’s degree in computer science, data science, urban planning, public policy, public administration, or a related field.

Experience

At least three (3) years of work experience in a related field performing analytical, operational, or policy research functions.

Equivalency Notes

A master’s degree in computer science, data science, urban planning, public policy, public administration, or a related field may substitute for two years of the required experience.

An associate’s degree and at least five (5) years of progressively responsible experience performing complex analytical support for an operational, technical, or administrative function may also be considered.

Equivalent combinations of education and experience will be accepted.

Knowledge, Skills, and Abilities Knowledge of

Research and reference methods and techniques used in collecting, compiling, and organizing data.

Analytical principles and techniques used in evaluating operations, programs, and systems.

Municipal government operations, budgets, and/or legislative processes.

Budget and financial management best practices.

Data analysis tools (e.g., R, STATA, SPSS) and data visualization software (e.g., Tableau, Excel, PowerPoint, Prezi, Keynote).

English usage, grammar, and report‑writing standards.

Skills and Abilities

Strong analytical and problem‑solving skills.

Ability to collect, compile, edit, and tabulate statistical and qualitative data.

Excellent written and verbal communication skills with the ability to prepare clear and concise reports and visual presentations.

Ability to work collaboratively in a fast‑paced, mission‑driven environment.

Proficiency in Microsoft Excel and experience using data analysis and visualization tools.

Ability to explain and interpret the agency’s purpose, programs, and operations effectively.

Demonstrated ability to prepare and present ideas and information clearly and concisely.

Ability to build strong working relationships with colleagues, management, and external partners.

Preferred Experience

Prior experience in government, nonprofit, or policy‑focused roles.

Familiarity with municipal government operations and legislative processes.

Experience working with large datasets and/or public records.

Interest in civic technology, open data, and innovation in government.

Additional Information BACKGROUND CHECK Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION All persons, including current City employees, selected for this position must complete a 6‑month mandatory probation.

FINANCIAL DISCLOSURE This position is required to complete a Financial Disclosure pursuant to Sections 7‑7, 7‑8, and 7‑9 of the City Ethics Law.

EQUAL OPPORTUNITY STATEMENT Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

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