University of Denver
Coordinator, Advancement Data & Systems
University of Denver, Denver, Colorado, United States, 80285
Position Summary
The Coordinator, Advancement Systems and Data, supports Advancement’s systems and data operations through accurate updates, thorough documentation, and responsive user support. This position plays a key role in ensuring the integrity and functionality of Advancement’s CRM and related systems, collaborating closely with IT and Business Intelligence teams on testing, system changes, and process improvements. The Coordinator will serve as a first point of contact for system users, assisting with updates, data imports, and user training while maintaining detailed documentation to support consistent and efficient operations. They will report to the Associate Director of Advancement Operations Systems.
Essential Functions Data Management and System Support
Execute CRM updates and support data imports, ensuring accuracy and adherence to established data standards.
Lead data cleanup projects and ongoing data quality initiatives.
Provide first‑line user support for Advancement systems, troubleshooting issues and escalating as needed.
Systems Testing and Implementation
Assist with testing and rollout of new systems, processes, enhancements, and integrations.
Contribute to issue tracking, change documentation, and system improvement efforts.
Documentation and Training
Develop and maintain clear, accurate process documentation to support consistency across Advancement Operations.
Provide technical training and guidance for Advancement staff to promote effective system use and data integrity.
Knowledge, Skills, and Abilities
Familiarity with CRM systems and data management practices.
Strong attention to detail and accuracy in data entry and documentation.
Excellent written and verbal communication skills, including the ability to explain technical processes clearly.
Ability to learn quickly, manage multiple priorities, and adapt in a dynamic environment.
Strong collaboration skills and reliability as a contributing team member.
Comfort working with large datasets and enthusiasm for continuous system and process improvement.
Required Qualifications
Bachelor’s degree or equivalent combination of education and work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification).
2 years of related professional experience.
Preferred Qualifications
Experience working in higher education or similarly complex non‑profit environments.
Experience with CRM database software (e.g., Ellucian Advance, Salesforce, or similar).
Experience developing or supporting system integrations, APIs, or ETL processes.
Experience with gift entry, gift accounting, or other advancement‑related data processes.
Working Environment
Standard open office environment.
Noise level is quiet to moderate.
Physical Activities
Ability to use a computer for an extended period.
Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance.
Work Schedule Monday – Friday, 8:00 a.m. – 4:30 p.m.; some nights and weekends as required. In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.
Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) November 20, 2025.
Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number The salary grade for the position is 8.
Hourly Range The hourly range for the position is $25.54 – $29.63.
Benefits The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass.
Required Documents 1. Resume 2. Cover Letter
Equal Opportunity Statement The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital status, family status, or national origin. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status. For more information, please see the University of Denver Non‑Discrimination‑Statement.
All offers of Employment All offers of employment are contingent upon satisfactory completion of a criminal history background check.
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Essential Functions Data Management and System Support
Execute CRM updates and support data imports, ensuring accuracy and adherence to established data standards.
Lead data cleanup projects and ongoing data quality initiatives.
Provide first‑line user support for Advancement systems, troubleshooting issues and escalating as needed.
Systems Testing and Implementation
Assist with testing and rollout of new systems, processes, enhancements, and integrations.
Contribute to issue tracking, change documentation, and system improvement efforts.
Documentation and Training
Develop and maintain clear, accurate process documentation to support consistency across Advancement Operations.
Provide technical training and guidance for Advancement staff to promote effective system use and data integrity.
Knowledge, Skills, and Abilities
Familiarity with CRM systems and data management practices.
Strong attention to detail and accuracy in data entry and documentation.
Excellent written and verbal communication skills, including the ability to explain technical processes clearly.
Ability to learn quickly, manage multiple priorities, and adapt in a dynamic environment.
Strong collaboration skills and reliability as a contributing team member.
Comfort working with large datasets and enthusiasm for continuous system and process improvement.
Required Qualifications
Bachelor’s degree or equivalent combination of education and work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification).
2 years of related professional experience.
Preferred Qualifications
Experience working in higher education or similarly complex non‑profit environments.
Experience with CRM database software (e.g., Ellucian Advance, Salesforce, or similar).
Experience developing or supporting system integrations, APIs, or ETL processes.
Experience with gift entry, gift accounting, or other advancement‑related data processes.
Working Environment
Standard open office environment.
Noise level is quiet to moderate.
Physical Activities
Ability to use a computer for an extended period.
Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance.
Work Schedule Monday – Friday, 8:00 a.m. – 4:30 p.m.; some nights and weekends as required. In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.
Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) November 20, 2025.
Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number The salary grade for the position is 8.
Hourly Range The hourly range for the position is $25.54 – $29.63.
Benefits The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass.
Required Documents 1. Resume 2. Cover Letter
Equal Opportunity Statement The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital status, family status, or national origin. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status. For more information, please see the University of Denver Non‑Discrimination‑Statement.
All offers of Employment All offers of employment are contingent upon satisfactory completion of a criminal history background check.
#J-18808-Ljbffr