State of Arizona
EMPLOYEE RELATIONS LEAD
– Department of Economic Security (DES), Division of Aging and Adult Services (DAAS), Human Resources Unit, 1789 West Jefferson Street, Phoenix, Arizona 85007.
Job Location: Phoenix, Arizona (statewide travel required for workshops and coaching sessions)
Salary:
$62,000 – $66,000 per year (Grade 24).
Closing Date:
11/10/2025.
Job Summary As the Human Resources Analyst Advanced, you will lead employee relations cases, provide guidance on performance, discipline, investigations, and conflict resolution, and support Division management and staff. You will serve as the primary point of contact for employee relations concerns, conduct investigations, develop training, and advise on strategies to improve workforce effectiveness.
Job Duties
Serve as the point of contact for employee relations concerns.
Conduct thorough investigations and advise managers/supervisors/employees on employee relations issues, disciplinary actions, performance management, and conflict resolution.
Coordinate with HRA Employee Relations on more complex issues.
Maintain the Division's internal tracking system and generate weekly reports of ER actions, status, and outcomes.
Develop and deliver state‑wide training for management, supervisors, and employees on employee relations guidelines, policies, attendance, discipline process, and performance evaluations.
Identify trends and develop/implement employee relations strategies to address identified issues.
Create standard work documents and management tools in accordance with the Arizona Management System (AMS) to support lean processes.
Attend monthly Employee Relations meetings with HRA and perform other personnel‑related work as needed.
Act as the Division HR Supervisor in their absence.
Knowledge, Skills & Abilities (KSAs)
Federal and state employment laws, statutes, rules and regulations.
ADOA and DES rules, policies, procedures and guidelines relating to employment and HR processes.
Classification/Compensation principles, practices, techniques and guidelines.
Employee relations investigative interviewing techniques and practices.
FMLA, ADA, FLSA and other employment‑related laws.
Operational/programmatic structures.
AZ360 screens and use.
Research and job interviewing methods and techniques.
Skilled In
Oral and written communication and interpersonal skills.
Conflict resolution.
Establishing priorities among conflicting needs.
Researching, collecting, and analyzing data and reports.
Fact‑finding and investigative practice.
Developing and implementing improvement initiatives.
Using computer software packages (e.g., Microsoft Excel, Word, Visio, Adobe, PowerPoint, Google Suite, AZ360, Salesforce).
Ability To
Comprehend, interpret and apply personnel statutes, rules, and regulations to provide timely accurate advice.
Analyze problem situations and determine acceptable solutions within legal framework.
Gather, compile and analyze data related to investigations.
Negotiate and resolve employee issues persuasively.
Maintain objectivity, ethics, discretion and confidentiality.
Write quality investigative reports and complete actions promptly.
Maintain a positive work environment.
Selective Preferences
Bachelor’s degree in human resources or a closely related field and two years experience as a Senior Human Resources Analyst or equivalent; five years progressively responsible HR experience in staffing, employee relations and classification; or two years additional work experience substitutes for the degree.
Pre‑Employment Requirements
Travel may be required statewide. If position requires driving as an essential function, must have a current, valid class‑appropriate driver’s license and pass all required checks.
Pass background and reference checks; employment contingent upon completion.
Complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Candidate subject to search of the Adult Protective Services Registry.
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years.
Paid parental leave – up to 12 weeks paid leave for newborn or newly‑placed foster/adopted child.
Sick time accrued at 3.70 hours bi‑weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work/life balance.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS) after a 27‑week waiting period.
Contact Shannon Ulmer – (480) 645-5115 or sulmer@azdes.gov.
Equal Opportunity/Reasonable Accommodation Employer The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Shannon Ulmer at (480) 645‑5115 or email sulmer@azdes.gov. Requests should be made as early as possible.
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– Department of Economic Security (DES), Division of Aging and Adult Services (DAAS), Human Resources Unit, 1789 West Jefferson Street, Phoenix, Arizona 85007.
Job Location: Phoenix, Arizona (statewide travel required for workshops and coaching sessions)
Salary:
$62,000 – $66,000 per year (Grade 24).
Closing Date:
11/10/2025.
Job Summary As the Human Resources Analyst Advanced, you will lead employee relations cases, provide guidance on performance, discipline, investigations, and conflict resolution, and support Division management and staff. You will serve as the primary point of contact for employee relations concerns, conduct investigations, develop training, and advise on strategies to improve workforce effectiveness.
Job Duties
Serve as the point of contact for employee relations concerns.
Conduct thorough investigations and advise managers/supervisors/employees on employee relations issues, disciplinary actions, performance management, and conflict resolution.
Coordinate with HRA Employee Relations on more complex issues.
Maintain the Division's internal tracking system and generate weekly reports of ER actions, status, and outcomes.
Develop and deliver state‑wide training for management, supervisors, and employees on employee relations guidelines, policies, attendance, discipline process, and performance evaluations.
Identify trends and develop/implement employee relations strategies to address identified issues.
Create standard work documents and management tools in accordance with the Arizona Management System (AMS) to support lean processes.
Attend monthly Employee Relations meetings with HRA and perform other personnel‑related work as needed.
Act as the Division HR Supervisor in their absence.
Knowledge, Skills & Abilities (KSAs)
Federal and state employment laws, statutes, rules and regulations.
ADOA and DES rules, policies, procedures and guidelines relating to employment and HR processes.
Classification/Compensation principles, practices, techniques and guidelines.
Employee relations investigative interviewing techniques and practices.
FMLA, ADA, FLSA and other employment‑related laws.
Operational/programmatic structures.
AZ360 screens and use.
Research and job interviewing methods and techniques.
Skilled In
Oral and written communication and interpersonal skills.
Conflict resolution.
Establishing priorities among conflicting needs.
Researching, collecting, and analyzing data and reports.
Fact‑finding and investigative practice.
Developing and implementing improvement initiatives.
Using computer software packages (e.g., Microsoft Excel, Word, Visio, Adobe, PowerPoint, Google Suite, AZ360, Salesforce).
Ability To
Comprehend, interpret and apply personnel statutes, rules, and regulations to provide timely accurate advice.
Analyze problem situations and determine acceptable solutions within legal framework.
Gather, compile and analyze data related to investigations.
Negotiate and resolve employee issues persuasively.
Maintain objectivity, ethics, discretion and confidentiality.
Write quality investigative reports and complete actions promptly.
Maintain a positive work environment.
Selective Preferences
Bachelor’s degree in human resources or a closely related field and two years experience as a Senior Human Resources Analyst or equivalent; five years progressively responsible HR experience in staffing, employee relations and classification; or two years additional work experience substitutes for the degree.
Pre‑Employment Requirements
Travel may be required statewide. If position requires driving as an essential function, must have a current, valid class‑appropriate driver’s license and pass all required checks.
Pass background and reference checks; employment contingent upon completion.
Complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Candidate subject to search of the Adult Protective Services Registry.
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years.
Paid parental leave – up to 12 weeks paid leave for newborn or newly‑placed foster/adopted child.
Sick time accrued at 3.70 hours bi‑weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work/life balance.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS) after a 27‑week waiting period.
Contact Shannon Ulmer – (480) 645-5115 or sulmer@azdes.gov.
Equal Opportunity/Reasonable Accommodation Employer The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Shannon Ulmer at (480) 645‑5115 or email sulmer@azdes.gov. Requests should be made as early as possible.
#J-18808-Ljbffr