SSM Health
Medical Front Office - Patient Service Specialist
Fremont, California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
Job Description When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule
Center Location: 3905 Beacon Ave, Fremont CA 94538
Type of Employment: Part Time
Hours: Weekdays, Monday - Thursday 12-5 pm and Friday 12-4 PM
Compensation $20.00 - $22.00/hour based on experience
Fostering Well-Being We offer benefits which support the financial, work/life and emotional well‑being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
Preferred Qualifications
Insurance Verification Experience
1 Year of Medical Office Experience
Health Care Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr
Job Description When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule
Center Location: 3905 Beacon Ave, Fremont CA 94538
Type of Employment: Part Time
Hours: Weekdays, Monday - Thursday 12-5 pm and Friday 12-4 PM
Compensation $20.00 - $22.00/hour based on experience
Fostering Well-Being We offer benefits which support the financial, work/life and emotional well‑being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
Preferred Qualifications
Insurance Verification Experience
1 Year of Medical Office Experience
Health Care Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr