Logo
Bath Concepts Independent Dealers

Call Center Manager

Bath Concepts Independent Dealers, San Jose, California, United States, 95199

Save Job

Call Center Manager Bath Concepts Independent Dealers

offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products.

We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.

Responsibilities

Schedule and confirm appointments

Hire, train and manage Call Center Representatives

Answer inbound calls and make outbound calls as needed and as a training tool

Customer Service

Manage sales reps schedules

Achieve weekly and monthly quotas

Compensation We have an excellent compensation package for this position that includes a salary and bonus opportunities. Salary: $60,000 - $70,000.

Location San Jose, CA

#J-18808-Ljbffr