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Cast AI

Solutions Architect (USA)

Cast AI, Raleigh, North Carolina, United States, 27601

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Solutions Architect (USA)

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Cast AI

Why Cast AI Cast AI is the leading Application Performance Automation (APA) platform, enabling customers to cut cloud costs, improve performance, and boost productivity automatically. Built originally for Kubernetes, Cast AI delivers real‑time, autonomous optimization across any cloud environment, rightsizing resources and rebalancing clusters without manual intervention.

About the role Join our Customer Success team as a Solution Architect and help design, demonstrate, and operate world‑class Kubernetes and cloud‑native solutions for customers across the Americas.

Requirements

Deep expertise in Kubernetes administration and hands‑on operations

Strong proficiency in at least one major public cloud platform (AWS, GCP, or Azure)

Scripting skills (Python, Bash, PowerShell, etc.) for automation and demos

Familiarity with Infrastructure as Code (Terraform, Crossplane, Pulumi), CI/CD pipelines (ArgoCD), and reporting/monitoring solutions (Grafana, Prometheus, DataDog)

Experience in cluster auditing, workload tuning, and optimisation planning

Ability to deliver technical enablement and integrate external tools (IaC, CI/CD, reporting)

Outstanding analytical, troubleshooting, and problem‑solving abilities

Excellent verbal and written communication skills—you can explain technical concepts clearly

Ability to work independently or collaboratively in customer‑facing, engineering‑driven environments

Prior experience working directly with customers on engineering projects

Kubernetes Developer or Administrator certifications (CKA/CKAD)

Experience with Helm charts, Kubernetes custom deployments, or operators

Familiarity with observability tools (Prometheus, Grafana, Elastic Search, Loki, DataDog)

Programming experience (Golang, Java, C++)

Working knowledge of REST APIs

Responsibilities

Collaborate closely with customers to understand their technical requirements and deliver tailored engineering solutions

Help customers design, deploy, and maintain Kubernetes environments for diverse use cases

Lead the optimisation journey: audit clusters, develop optimisation plans, and implement workload‑specific tuning

Deliver custom solutions, including customer‑specific code and niche fixes (e.g., startup scripts, uncommon pod mutations, unique workload configurations)

Provide technical enablement by integrating external tools and frameworks

Apply Kubernetes best practices, fixing client configurations, improving workload setups, defining topology constraints, affinities, and optimising for cross‑AZ cost efficiency

Develop scripts and tooling to showcase platform capabilities and solve real‑world problems

Partner with customer teams to troubleshoot and resolve onboarding or operational challenges

Work with the development team to translate customer feedback into product improvements

What’s in it for you

Join a fast‑growing company at the forefront of cloud‑native automation and Kubernetes technology

Enjoy a flexible, remote‑first global environment

401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment)

Access UnitedHealthCare plans including medical, dental, and vision coverage

Equity options

Learning budget for your professional and personal growth

Team‑building budget and company events to connect with your colleagues

Equipment budget to ensure you have everything you need

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