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Engineering Services Network, Inc.

Program Analyst Junior

Engineering Services Network, Inc., Washington, District of Columbia, us, 20022

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Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Development/Services & ISO 9001:2015.

We are seeking a

Program Analyst Junior .

This is an on-site role at

Washington Navy Yard, Washington DC .

The job duties and responsibilities include but are not limited to the following: Position will support the NAVSEA 05P Executive Front Office performing a wide variety of human resources support duties requiring knowledge and application of human resources guidelines and regulations; experience processing and tracking human resources related actions.

Answering phone calls from a variety of inquiries from NAVSEA 05P employees

Responding to email inquiries

Scheduling appointments

Gathering information from files, databases, and documents, entering information into systems and databases

Utilizing software programs to extract, revise or sort information from files, records, or databases

Processing administrative based actions utilizing various automated systems

Utilizing various Microsoft Office based software such as Outlook, Word, Excel, Teams, and PowerPoint

Supporting personnel on-boarding and off-boarding to the program

Tracking and arranging interviews for potential candidates with functional leads

Performing quality assurance checks, processing, and account requests for all System Authorization Access Requests

Developing SOP's for uploading account access forms to SharePoint

Providing introductory orientation to new personnel and coordinates assignment of project equipment

Coordinate and manage office space and seating/unseating personnel.

Point of Contact to manage assets, iPhones, and software with Activity Chief Information Officer (ACIO)

Mandatory Skill Requirements This position requires a dynamic, independent, and trustworthy person able to work with minimal direction to accomplish broad objectives and conformance to policy. The successful candidate will meet the following qualifications:

Strong organizational skills lending to simultaneous professional management of multiple tasks

Knowledge and ability to operate full suite of Microsoft Office software

Typing correspondences, memorandums and developing spread sheets

Knowledge of Navy correspondence, formats, and guidelines

Employs advanced professional customer service communication techniques to ensure professional and productive voice, written, and electronic communications with customers

Security Clearance This position requires a current U.S. Department of Defense (DOD) SECRET security clearance and employee must maintain eligibility and adjudication at the SECRET level.

Education/Equivalent High School Diploma or General Educational Development (GED) Certificate.

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