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Merge IT

Desktop Support Specialist

Merge IT, Adelanto, California, United States, 92031

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Desktop Support Specialist – Adelanto, CA

Job Notes:

6‑month contract with potential extension or permanent conversion (not guaranteed). Onsite in Adelanto, CA 92301. 8am – 5pm M‑F schedule. Drug/background check and fingerprinting required. Pay Rate

$24‑$26 per hour plus benefits. Key Responsibilities

Reimage and deploy PCs as part of refresh or break/fix processes. Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals. Support users with Office 365 applications and Windows OS issues. Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools. Collaborate remotely with team members across other locations to resolve complex issues. Perform basic hands‑and‑feet network support: check switch power status, create console sessions as directed. Ensure timely and professional communication with end users and team leads. Technical Environment & Minimum Requirements

Hands‑on experience with Office 365 at the desk‑side level. Basic knowledge of device imaging, reimaging, and PC deployment best practices. Excellent problem‑solving and customer service skills. Nice to Have

Experience using ServiceNow or similar ticketing systems. Familiarity with Windows Autopilot deployments. Hands‑and‑feet network support (switch checks, console sessions). Certifications

A+, MCP, or ITIL certifications are a plus but not required. Why Work with Merge IT?

We connect top IT talent with game‑changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let’s Stay Connected

Want insider access to hot jobs, career tips, and industry trends? Follow us on Instagram, Facebook, and Twitter, or check us out here: https://compiled.social/MergeITLLC. You’ll be the first to know when that perfect role opens up. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let’s make it happen.

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