UES
Who We Are
At UES, we’re a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose—to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more.
Position Overview The Collections Manager is responsible for overseeing the Region’s collections process, ensuring accuracy, efficiency, and compliance with company policies and regulatory requirements. This role involves managing AR staff, optimizing cash flow, improving collection efforts, and maintaining strong relationships with customers. The Collections Manager will collaborate with internal stakeholders, implement process improvements, and provide financial insights to support business objectives.
Responsibilities
Supervise and manage collections processes to ensure timely and accurate financial transactions.
Develop and implement accounts receivable policies, procedures, and best practices to improve efficiency and reduce outstanding balances.
Monitor AR aging reports, analyze trends, and take proactive measures to minimize delinquent accounts.
Ensure accurate invoice processing, customer account maintenance, and payment posting.
Work with sales and customer service teams to resolve invoicing disputes and ensure smooth payment processing.
Develop and execute collection strategies to improve cash flow and reduce Daily Sales Outstanding (DSO).
Establish and maintain strong customer relationships, ensuring prompt resolution of payment issues.
Negotiate payment plans and terms with customers as needed while maintaining positive client relationships.
Monitor and track bad debt reserves and write-off processes, providing insights to senior leadership.
Work closely with the finance team to forecast and manage cash flow, ensuring alignment with business needs.
Prepare and present AR reports, collection metrics, and financial analysis to senior management.
Ensure compliance with GAAP, company policies, and regulatory requirements related to accounts receivable functions.
Support audit requests by providing accurate AR records, reconciliations, and documentation.
Identify and implement process improvements and automation initiatives to enhance AR operations.
Collaborate with cross-functional teams, including finance, sales, and operations to enhance customer billing and collection process.
Qualifications
Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
5+ years of progressive experience in accounts receivable, credit management, or collections, with at least 2+ years in a leadership role.
Strong knowledge of AR processes, credit and collections best practices, and financial controls.
Proficiency in ERP and accounting software (e.g., NetSuite, SAP, Oracle, QuickBooks) and advanced Excel skills.
Excellent analytical skills, with the ability to interpret financial data and drive process improvements.
Strong problem-solving, communication, and negotiation skills for effective customer interactions.
Experience in leading and developing teams, focusing on operational efficiency and performance management.
Ability to work independently, manage multiple priorities, and collaborate across departments.
Travel Requirements This position does not require regular travel as part of its primary responsibilities. Occasional travel up to 10% may be required for off‑site meetings, training sessions, or company events.
Physical Demands & Work Environment Primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment. The role involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in-person or virtual interactions. Physical demands may include occasional standing, walking, bending, and lifting office materials up to 15 pounds.
EEO Statement UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement here.
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Position Overview The Collections Manager is responsible for overseeing the Region’s collections process, ensuring accuracy, efficiency, and compliance with company policies and regulatory requirements. This role involves managing AR staff, optimizing cash flow, improving collection efforts, and maintaining strong relationships with customers. The Collections Manager will collaborate with internal stakeholders, implement process improvements, and provide financial insights to support business objectives.
Responsibilities
Supervise and manage collections processes to ensure timely and accurate financial transactions.
Develop and implement accounts receivable policies, procedures, and best practices to improve efficiency and reduce outstanding balances.
Monitor AR aging reports, analyze trends, and take proactive measures to minimize delinquent accounts.
Ensure accurate invoice processing, customer account maintenance, and payment posting.
Work with sales and customer service teams to resolve invoicing disputes and ensure smooth payment processing.
Develop and execute collection strategies to improve cash flow and reduce Daily Sales Outstanding (DSO).
Establish and maintain strong customer relationships, ensuring prompt resolution of payment issues.
Negotiate payment plans and terms with customers as needed while maintaining positive client relationships.
Monitor and track bad debt reserves and write-off processes, providing insights to senior leadership.
Work closely with the finance team to forecast and manage cash flow, ensuring alignment with business needs.
Prepare and present AR reports, collection metrics, and financial analysis to senior management.
Ensure compliance with GAAP, company policies, and regulatory requirements related to accounts receivable functions.
Support audit requests by providing accurate AR records, reconciliations, and documentation.
Identify and implement process improvements and automation initiatives to enhance AR operations.
Collaborate with cross-functional teams, including finance, sales, and operations to enhance customer billing and collection process.
Qualifications
Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
5+ years of progressive experience in accounts receivable, credit management, or collections, with at least 2+ years in a leadership role.
Strong knowledge of AR processes, credit and collections best practices, and financial controls.
Proficiency in ERP and accounting software (e.g., NetSuite, SAP, Oracle, QuickBooks) and advanced Excel skills.
Excellent analytical skills, with the ability to interpret financial data and drive process improvements.
Strong problem-solving, communication, and negotiation skills for effective customer interactions.
Experience in leading and developing teams, focusing on operational efficiency and performance management.
Ability to work independently, manage multiple priorities, and collaborate across departments.
Travel Requirements This position does not require regular travel as part of its primary responsibilities. Occasional travel up to 10% may be required for off‑site meetings, training sessions, or company events.
Physical Demands & Work Environment Primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment. The role involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in-person or virtual interactions. Physical demands may include occasional standing, walking, bending, and lifting office materials up to 15 pounds.
EEO Statement UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement here.
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