RPM Living
Leasing Associate – RPM Living
Overview At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary The Leasing Associate position is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self‑guided, and in‑person tours
Greet and qualify prospects professionally using guest cards in our Lead Management Software and assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
Coordinate Community Manager approval and follow up with applicants on their status
Show apartments and close sale, prepare them for move‑ins, obtain new residents’ signatures on paperwork, and provide community orientation
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow‑up necessary
Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (e.g., competitive rental rates, referrals, promotions, locators, and outreach)
Project a favorable image of the community to achieve property objectives and public recognition
Focus on securing resident retention in ways such as planning resident functions (e.g., parties, contests, etc.), attending after‑hours functions and participating as a host as needed
Complete all necessary paperwork for generating a lease, move‑in, check‑out, and other peak periods in a timely manner
Attend weekly and daily goal‑setting meetings as appropriate
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company’s standards
Education and Experience
Associate’s degree or equivalent from two‑year college or technical school; or six months to one‑year related experience and/or training; or equivalent combination of education and experience
Proficiency with Microsoft Office and property management software
Valid driver’s license – required
Physical Requirements
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens, and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to use mobile devices and applications for work‑related tasks
Work Environment
This role is based on site, primarily in an office setting but may require occasional time outside with exposure to the elements
The office is an open setting that may include bright lights, constant noises, and distractions
Company Information
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full‑time, regular associates
Employer‑paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role‑based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check and possession of a valid driver’s license. RPM Living participates in E‑Verify. For more information, see the E‑Verify Participation Poster and the Right‑to‑Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website and select “Careers” in the “Choose a Topic” dropdown menu.
#J-18808-Ljbffr
Overview At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary The Leasing Associate position is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self‑guided, and in‑person tours
Greet and qualify prospects professionally using guest cards in our Lead Management Software and assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
Coordinate Community Manager approval and follow up with applicants on their status
Show apartments and close sale, prepare them for move‑ins, obtain new residents’ signatures on paperwork, and provide community orientation
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow‑up necessary
Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (e.g., competitive rental rates, referrals, promotions, locators, and outreach)
Project a favorable image of the community to achieve property objectives and public recognition
Focus on securing resident retention in ways such as planning resident functions (e.g., parties, contests, etc.), attending after‑hours functions and participating as a host as needed
Complete all necessary paperwork for generating a lease, move‑in, check‑out, and other peak periods in a timely manner
Attend weekly and daily goal‑setting meetings as appropriate
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company’s standards
Education and Experience
Associate’s degree or equivalent from two‑year college or technical school; or six months to one‑year related experience and/or training; or equivalent combination of education and experience
Proficiency with Microsoft Office and property management software
Valid driver’s license – required
Physical Requirements
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens, and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to use mobile devices and applications for work‑related tasks
Work Environment
This role is based on site, primarily in an office setting but may require occasional time outside with exposure to the elements
The office is an open setting that may include bright lights, constant noises, and distractions
Company Information
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full‑time, regular associates
Employer‑paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role‑based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check and possession of a valid driver’s license. RPM Living participates in E‑Verify. For more information, see the E‑Verify Participation Poster and the Right‑to‑Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website and select “Careers” in the “Choose a Topic” dropdown menu.
#J-18808-Ljbffr