Central Clinic Behavioral Health
Program Director - Core Services
Central Clinic Behavioral Health, Cincinnati, Ohio, United States, 45208
Program Director - Core Services
Location: 311 Albert Sabin Way, Cincinnati, OH 45229
Employment Type: Full Time; 40 Hours Per Week; Monday – Friday
About Us At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person's healing has a cascading effect that not only helps one, but also influences the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high‑quality, compassionate care. Our employees are the heart of that mission.
Why Work With Us? A 5‑time Top Workplace Award winner, we foster a culture rooted in teamwork, open‑mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone's voice matters.
Competitive Benefits Package
Competitive salary with annual increases based on merit/performance
Salary increases with new licensures
Full health, dental & vision insurance with employer contribution
Clinical supervision and licensure support provided
Generous paid time off – Year 1 of employment: 4 weeks PTO and 11 paid holidays
Service delivery bonuses, for applicable roles
Short‑term disability offered at no cost to all employees
401(k) available after one year of employment
Employee wellness programs
Ongoing training and CEU opportunities
Flexible scheduling for many roles
Program Summary As the front door to the Hamilton County public behavioral health system, Central Connection provides standardized entry into a system of care that ensures services are available, accessible, and high quality.
Central Connection staff are available 24/7 to answer calls and connect consumers to appropriate services.
Our primary function is to access, authorize and connect individuals and families to the appropriate behavioral health services, including assessments, transitional case management, medication services, referral coordination, housing assessments, and application assistance for Medicaid and Social Security enrollment.
Responsibilities
Reporting to the Division Director – responsible for program oversight for Central Connection Core Services, including the Hamilton County Crisis Center, ensuring alignment with Central Clinic's mission, vision, and values.
Lead and inspire a multidisciplinary team, promoting teamwork, accountability, wellness, and commitment to community.
Oversee day‑to‑day program operations to ensure efficient, effective, and compliant delivery of services.
Build and maintain strong relationships with referral partners, community agencies, funders, and internal stakeholders.
Represent the organization at community meetings, advisory boards, and outreach events.
Collaborate with cross‑functional teams to improve access, reduce barriers, and expand services.
Ensure timely documentation and adherence to clinical, operational, and billing standards.
Hire, train, supervise, and develop program staff, including clinicians and support roles.
Conduct regular coaching and performance reviews.
Support employee engagement, recognition, and retention through consistent communication and clear expectations.
Promote a positive culture where staff feel valued, supported, and empowered.
Qualifications Master’s Degree plus independent licensure in mental health field or social work required. Minimum ten years clinical/supervisory/management/administrative experience preferred. Experience in Medicaid, managed care and/or care coordination setting. Experience in the Hamilton County behavioral health service system. Preferred experience with Jobs and Family Services, Developmental Disabilities, and Juvenile Court.
Ready to Make a Difference? At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today.
Apply at: www.centralclinic.org
Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans Disabilities Act (ADA) and ensuring equal employment opportunities for all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at humanresources@centralclinic.org. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.
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Employment Type: Full Time; 40 Hours Per Week; Monday – Friday
About Us At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person's healing has a cascading effect that not only helps one, but also influences the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high‑quality, compassionate care. Our employees are the heart of that mission.
Why Work With Us? A 5‑time Top Workplace Award winner, we foster a culture rooted in teamwork, open‑mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone's voice matters.
Competitive Benefits Package
Competitive salary with annual increases based on merit/performance
Salary increases with new licensures
Full health, dental & vision insurance with employer contribution
Clinical supervision and licensure support provided
Generous paid time off – Year 1 of employment: 4 weeks PTO and 11 paid holidays
Service delivery bonuses, for applicable roles
Short‑term disability offered at no cost to all employees
401(k) available after one year of employment
Employee wellness programs
Ongoing training and CEU opportunities
Flexible scheduling for many roles
Program Summary As the front door to the Hamilton County public behavioral health system, Central Connection provides standardized entry into a system of care that ensures services are available, accessible, and high quality.
Central Connection staff are available 24/7 to answer calls and connect consumers to appropriate services.
Our primary function is to access, authorize and connect individuals and families to the appropriate behavioral health services, including assessments, transitional case management, medication services, referral coordination, housing assessments, and application assistance for Medicaid and Social Security enrollment.
Responsibilities
Reporting to the Division Director – responsible for program oversight for Central Connection Core Services, including the Hamilton County Crisis Center, ensuring alignment with Central Clinic's mission, vision, and values.
Lead and inspire a multidisciplinary team, promoting teamwork, accountability, wellness, and commitment to community.
Oversee day‑to‑day program operations to ensure efficient, effective, and compliant delivery of services.
Build and maintain strong relationships with referral partners, community agencies, funders, and internal stakeholders.
Represent the organization at community meetings, advisory boards, and outreach events.
Collaborate with cross‑functional teams to improve access, reduce barriers, and expand services.
Ensure timely documentation and adherence to clinical, operational, and billing standards.
Hire, train, supervise, and develop program staff, including clinicians and support roles.
Conduct regular coaching and performance reviews.
Support employee engagement, recognition, and retention through consistent communication and clear expectations.
Promote a positive culture where staff feel valued, supported, and empowered.
Qualifications Master’s Degree plus independent licensure in mental health field or social work required. Minimum ten years clinical/supervisory/management/administrative experience preferred. Experience in Medicaid, managed care and/or care coordination setting. Experience in the Hamilton County behavioral health service system. Preferred experience with Jobs and Family Services, Developmental Disabilities, and Juvenile Court.
Ready to Make a Difference? At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today.
Apply at: www.centralclinic.org
Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans Disabilities Act (ADA) and ensuring equal employment opportunities for all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at humanresources@centralclinic.org. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.
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