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DevRev

Solutions (Presales/Sales) Engineer

DevRev, Chicago, Illinois, United States, 60290

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Solutions (Presales/Sales) Engineer DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI‑ready source of truth: Computer Memory. Once connected to all your tools and apps, Computer is embedded in your full business context, able to find and summarize, give insights, proactive suggestions, and powerful agentic actions.

Computer’s AI‑native platform lets you extend existing tools with sophisticated apps and agents so teams and customers can take action seamlessly, breaking down silos and ushering in the future of teamwork—this is our Team Intelligence.

Role Overview Sales Engineers at DevRev are customer‑obsessed technical professionals who bridge the gap between cutting‑edge product innovation and real customer needs. As a trusted advisor, you’ll support direct sales cycles, enabling customers and partners to fully understand, evaluate, and adopt DevRev solutions. You’ll blend technical acumen with storytelling, conducting tailored demos, guiding evaluations, and shaping proposals. Working closely with Sales, Product, and Engineering, you’ll ensure customers and partners experience DevRev as a strategic platform powering their success.

Key Responsibilities

Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.

Partner with account teams to understand use cases, uncover pain points, and design tailored solutions.

Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact.

Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.

Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.

Translate business challenges into DevRev‑aligned architectures and scalable solutions.

Support customization, integrations, and configurations in collaboration with Product and Engineering.

Provide early‑stage onboarding support and issue resolution when needed.

Equip partner SEs, resellers, and integrators to independently drive sales.

Deliver workshops, bootcamps, certifications, and co‑create joint service offerings.

Train sales teams on product updates, technical capabilities, and competitive positioning.

Develop technical playbooks, demo assets, guides, and case studies.

Monitor competitor offerings and share insights to influence strategy.

Mentor peers and foster a culture of collaboration and learning.

Qualifications & Skills

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

5+ years of experience in Solutions / Sales Engineering, ideally within B2B SaaS.

Proven track record delivering demos, workshops, technical proposals, and proofs of value.

Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC). Strong discovery and consultative selling mindset.

Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator.

Effective cross‑functional collaborator across Sales, Product, and Customer Success; adaptive in unstructured environments; flexible team player.

Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.

Bonus: Experience with GenAI tools (e.g., Cursor, VS Code + Copilot), prompt design, and LLM‑based workflows (chatbots, ticket deflection, AI assistants).

Willingness to travel up to 50% as needed.

Culture The foundation of DevRev is its culture – our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer‑centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

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