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MERGE

Account Executive

MERGE, Chicago, Illinois, United States, 60290

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We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T‑Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City, and Los Angeles.

Promote Health, Wellness & Happiness We are committed to promoting health, wellness, and happiness in the world by partnering with purpose-driven clients in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Account Executive, you will… Support the day‑to‑day activities of assigned account(s), while coordinating effectively with the client brand team and extended partners on the development of tactics. You’ll be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best‑in‑class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.

Be Accountable and Responsible

Assists in all facets of account services and client management as directed

Actively participates in internal and client status meetings

Effectively communicates client feedback to cross‑functional agency team and keeps team apprised of changes or updates to account promptly

Assists in managing projects through the client review process

Develops an understanding of the brand’s strategic imperatives

Assists in tactical planning

Develop and submit internal documentation per agency SOP

Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency

Monitors the financial status of accounts

Monitors hours and production expenses

Responsible for approving billing and invoices, partnering with finance to manage hours

Prepares materials for reporting to the client with oversight

Obtains an understanding of the category, the brand, customer segments, and relevant competitors; proactively seeks out team members to gain a working knowledge of the brand and category on an ongoing basis

Keeps up‑to‑date on industry and category trends through websites, trade journals, market research

Remains alert to client needs and elevates opportunities to convert organic growth opportunities

These are the qualifications we’re looking for

2‑3 years of project/account management experience within an advertising agency environment

Bachelor’s degree and/or equivalent work experience

Excellent communication skills (oral and written), with the ability to interface collaboratively with cross‑functional teams

Strong project management skills, especially as it relates to setting the tone for achieving deadlines within our fast‑paced, ever‑changing environment

Highly tuned detail‑oriented skills along the path of communication both internally and with the client

Excels within a team, as well as self‑motivated to effectively work at an individual level

Client‑facing experience suggested, in the way of in‑person as well as over the phone, by way of written email communication, etc.

Proficient in Google Workspace

Salary range: $58,800 – $70,550 (based on individual skills, experience, qualifications, location, and other relevant factors; subject to change).

MERGE invests in benefits that include medical, dental, vision, life insurance, 401(k), lifestyle spending account, employer‑paid life & disability insurance, flexible time off & holidays, and many other rewards.

MERGE offers a hybrid work model. Employees in cities with an office (Chicago, Denver, Atlanta, New York, Boston, Kansas City) are encouraged to come into the office two days a week.

MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

VOLUNTARY SELF‑IDENTIFICATION For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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