Select Physical Therapy
Medical Front Office - Patient Service Specialist
Select Physical Therapy, Anaheim, California, United States, 92808
Medical Front Office - Patient Service Specialist
Join to apply for the
Medical Front Office - Patient Service Specialist
role at
Select Physical Therapy
4 days ago Be among the first 25 applicants
When patients enter our centers we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Anaheim, California
Schedule:
Center Location: 2400 E Katella Ave Suite 405, Anaheim, CA 92806
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 - $23.00/hour based on experience
Why Join Us (benefits for full-time at 32+ hours/week):
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
We are actively seeking candidates who are adaptable and flexible, patient‑centric, exceptional communicators, detail‑oriented and team players.
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
Schedule patient appointments in person or over the phone.
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Provide patients with pertinent information about their next appointment as they check out.
Respond to requests for information from patients, providers, and coworkers.
Qualifications
High School Diploma or GED required
Preferred Qualifications
1 Year of Front Desk Experience
Bilingual (English/Spanish Speaking)
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift.
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics.
Ability to carry office supplies up to 10 lbs.
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction.
Ability to speak and hear sufficiently to understand and give directions.
Seniority level
Entry level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices
Referrals increase your chances of interviewing at Select Physical Therapy by 2x
Get notified about new Medical Office Assistant jobs in
Anaheim, CA .
#J-18808-Ljbffr
Medical Front Office - Patient Service Specialist
role at
Select Physical Therapy
4 days ago Be among the first 25 applicants
When patients enter our centers we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Anaheim, California
Schedule:
Center Location: 2400 E Katella Ave Suite 405, Anaheim, CA 92806
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 - $23.00/hour based on experience
Why Join Us (benefits for full-time at 32+ hours/week):
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
We are actively seeking candidates who are adaptable and flexible, patient‑centric, exceptional communicators, detail‑oriented and team players.
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
Schedule patient appointments in person or over the phone.
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Provide patients with pertinent information about their next appointment as they check out.
Respond to requests for information from patients, providers, and coworkers.
Qualifications
High School Diploma or GED required
Preferred Qualifications
1 Year of Front Desk Experience
Bilingual (English/Spanish Speaking)
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift.
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics.
Ability to carry office supplies up to 10 lbs.
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction.
Ability to speak and hear sufficiently to understand and give directions.
Seniority level
Entry level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices
Referrals increase your chances of interviewing at Select Physical Therapy by 2x
Get notified about new Medical Office Assistant jobs in
Anaheim, CA .
#J-18808-Ljbffr