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MUFG

AI Business Analyst

MUFG, Tampa, Florida, us, 33646

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AI Business Analyst

– MUFG

Join MUFG, a leading financial group, to apply for the AI Business Analyst role. This position is part of our mission to become the world’s most trusted financial group and to build long‑term relationships.

Overview The AI Business Analyst plays a critical role in bridging business objectives with advanced AI and digital transformation initiatives within highly regulated financial environments. The position is responsible for eliciting and documenting business and technical requirements, conducting feasibility and value analyses, and supporting comprehensive testing and user acceptance processes for AI‑driven solutions.

Key Responsibilities

Requirements & Analysis: Gather and document detailed business and functional requirements for AI solutions, focusing on regulatory compliance and operational efficiency.

Create and maintain process maps, user stories, and acceptance criteria tailored for financial operations such as payments, KYC/onboarding, AML, lending, and regulatory reporting.

Conduct value, risk, and feasibility assessments aligned with industry best practices, ensuring alignment with internal controls and external regulatory expectations.

Testing & Readiness Develop and execute user acceptance testing (UAT) plans, including traceability matrices and sign‑off documentation, to validate solutions meet business and regulatory requirements.

Stakeholder Bridge Serve as a liaison between business units, compliance, risk management, and technical teams to ensure clear understanding and alignment of project goals.

Qualifications Required

Minimum 3 years of business analysis experience on analytics or AI projects within the financial services sector.

Strong process modeling skills (e.g., BPMN, UML), with a focus on regulatory and risk‑sensitive processes.

Proven ability to manage and interpret complex regulatory requirements and translate them into actionable technical deliverables.

Excellent communication skills, with experience facilitating cross‑functional teams and executive stakeholders.

Preferred

In‑depth knowledge of financial services operations, including payments, customer onboarding/KYC, AML case management, lending, and regulatory reporting.

Experience working with AI/ML solutions in regulated environments (e.g., model risk management, explainability, data privacy).

Familiarity with industry standards (e.g., FFIEC, FINRA, OCC, CFPB) and regulatory frameworks such as BSA/AML, GDPR, or CCPA.

Relevant certifications (e.g., CBAP, CAMS, PMP, Agile/Scrum).

Success Metrics

Demonstrated ability to deliver business analysis outcomes that meet project objectives within agreed timelines and budget.

Effective translation of complex regulatory requirements into clear, actionable deliverables that facilitate compliance and risk mitigation.

Successful facilitation of cross‑functional collaboration, resulting in consensus among stakeholders and alignment on project goals.

Documented improvements in process efficiency, regulatory adherence, or risk management as a direct result of analysis and recommendations.

Positive feedback from executive stakeholders and project team members regarding communication, leadership, and technical contributions.

Other Qualifications

Work onsite 4 days per week with one remote day in either Jersey City, NJ, Tampa, FL or Tempe, AZ office.

Typical base pay range $65K – $100K depending on experience and location, with eligibility for discretionary performance‑based bonus and total rewards benefits.

Equal Employment Opportunity MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

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