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Fairmont Hotels & Resorts

Lobby Lounge Server - On Call

Fairmont Hotels & Resorts, San Diego, California, United States, 92189

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Lobby Lounge Server - On Call

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Fairmont Hotels & Resorts Company Description Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. What Is In It For You Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit. Rate of Pay: $17.25/hour USD Job Description The Server is responsible for taking the guest’s food and beverage orders, interacting one on one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess great communication skills. Job Responsibilities Include, Although Are Not Limited To Display a congenial appearance and is well groomed at all times. Take orders and answer questions or make recommendations for menu listed products. Clear, clean, reset and maintain tables during shift. Assist other Servers to give the best possible service as specified in Lounge Standards of Service Manual. Understands the processes of delivery and removal of all product and equipment. Handle all guest checks according to Hotel policy. Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks. Completion of side work as assigned by Manager. Assist guests in a friendly, professional and polite manner. Follow directions from Manager at all times. Maintain proper uniform, ID badge and nametag at all times. Other job related duties as assigned. Qualifications Prior serving experience with a minimum of 2 years in a similar restaurant/lounge environment. Food Handlers Card required. RBS Certification required. High School graduate Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written Must possess basic math skills and the ability to use a calculator. Must possess basic computer skills. Ability to solve problems and make rational decisions. Knowledge of Lounge operations, its services, and facilities. Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

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