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Starbucks

senior manager, marketing operations

Starbucks, Seattle, Washington, us, 98127

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senior manager, marketing operations

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senior manager, marketing operations

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This range is provided by Starbucks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $117,700.00/yr - $196,500.00/yr

Now Brewing – senior manager, marketing operations #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The

senior manager of marketing operations

contributes to Starbucks success by partnering with Global Marketing Org and other assigned businesses to support program management as part of the team responsible for North America marketing and product execution from planning through delivery. You approach project management with internal business partners with the ability to bring projects over the finish line through cross functional team collaboration. You understand the importance of strong partnerships across teams as a vital means to be successful in your work. The ideal candidate to fill this role is equal parts strategic thinker, nimble problem solver, creative confident, logical task‑master and collaborative team member.

As a Starbucks senior manager, you will:

Serve as primary project management contact for highly complex and visible brand and product marketing campaign work and lead cross functional team(s) to manage programs or projects to improve the operational capability from planning to execution.

Manage and monitor project or program schedules and progress to ensure expected results are delivered on time and within budget, with the ability to anticipate & mitigate challenges and elevate risk when necessary to successfully gain alignment on best path forward.

Influence processes for improving business planning, cross functional communication, work integration and teamwork between partners from cross-functional departments to achieve KPIs.

Apply experience in managing relationships in a highly matrixed organization to successfully brief and guide work through the strategic, creative development, and delivery process. Leveraging a depth of marketing knowledge/capabilities as consulting Starbucks business partner on requirements, strategies and opportunities for innovation across Starbucks paid/owned/earned channels.

Facilitate successful marketing kickoffs to ensure creative teams receive comprehensive briefings to efficiently initiate work.

Partner with cross functional team to track success metrics and program performance measures to evaluate program effectiveness and to integrate learnings into future initiatives.

Lead projects through ambiguity, rolling up sleeves to pave a way forward when next steps aren’t always clear.

We’d love to hear from people with:

Ability to communicate clearly and concisely, at both orally and in writing.

Ability to balance multiple priorities and meet deadlines – Change management skills.

Ability to manage, lead and mentor team members.

Ability to define objectives, scope and resources for projects extending beyond a department or business unit.

Strong problem‑solving and analytical skills.

7+ years, ability to establish cross‑functional, collaborative relationships with business partners, and lead cross‑functional teams.

8+ years, ability to lead complex program and project efforts to completion.

8 years, project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources, and communications.

7+ years, managing complex large‑scale or multiple mid‑size projects.

7+ years, requirements gathering and analysis.

Benefits:

Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.

Short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time accrual, eight paid holidays, two personal days per year.

401(k) retirement plan with employer match, discontinued stock program, equity program, incentivized emergency savings, financial well‑being tools.

100% upfront tuition coverage for a first‑time bachelor’s degree through ASU online program via Starbucks College Achievement Plan.

Student loan management resources and other educational opportunities.

Backup care and DACA reimbursement.

Compliance with applicable state and local laws regarding employee leave benefits.

Actual base pay offered will be based on job‑related knowledge, skills, experience, location, and internal equity.

We believe we do our best work when we’re together, which is why we’re onsite four (4) days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611‑2258.

Seniority level Not Applicable

Employment type Full‑time

Job function Advertising, Management, and Marketing

Industries:

Manufacturing

Food and Beverage Services

Retail

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