AAA Auto Club Enterprises
Operations Senior Analyst
AAA Auto Club Enterprises, Costa Mesa, California, United States, 92626
Operations Senior Analyst
As an Operations Senior Analyst, you will collaborate with cross‑functional stakeholders and partner with management to design, implement, and optimize data‑driven projects and reporting solutions. Your role transforms complex data into actionable insights that support strategic decisions and operational excellence.
What You’ll Do
Develop and maintain daily reporting within Speech Analytics to deliver actionable insights and support business objectives.
Support the development of new and existing programs that impact service delivery, quality, member benefits, and employee performance by providing data analysis and reporting, ensuring all outputs align with internal policies and regulatory compliance requirements.
Execute assigned portions of the strategic business plan by performing detailed analysis, assessing outcomes, and providing data‑driven recommendations for adjustments as needed.
Maintain databases of programs, initiatives, and vendors to ensure accuracy, consistency, and compliance with organizational standards.
What You’ll Need
Ongoing experience in data analytics, business operations, and business administration with a strong ability to translate complex data into actionable insights that support organizational goals.
Prior experience managing multi‑location/multi‑state projects within a major organization.
Experience with Excel and SQL data mining.
Strong organizational and time management skills, effectively prioritizing tasks and meeting project deadlines while handling multiple assignments simultaneously.
Collaborate with management to provide data‑driven insights and support the development of recommendations and proposals by executing assigned analyses and reporting tasks accurately and on time.
Salary Range $90,400.00 - $120,300.00 per year.
Benefits
Health coverage for medical, dental, and vision.
401(k) savings plan with company match and pension.
Tuition assistance.
PTO for community volunteer programs.
Wellness program.
Employee discounts.
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.
AAA is an Equal Opportunity Employer.
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
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What You’ll Do
Develop and maintain daily reporting within Speech Analytics to deliver actionable insights and support business objectives.
Support the development of new and existing programs that impact service delivery, quality, member benefits, and employee performance by providing data analysis and reporting, ensuring all outputs align with internal policies and regulatory compliance requirements.
Execute assigned portions of the strategic business plan by performing detailed analysis, assessing outcomes, and providing data‑driven recommendations for adjustments as needed.
Maintain databases of programs, initiatives, and vendors to ensure accuracy, consistency, and compliance with organizational standards.
What You’ll Need
Ongoing experience in data analytics, business operations, and business administration with a strong ability to translate complex data into actionable insights that support organizational goals.
Prior experience managing multi‑location/multi‑state projects within a major organization.
Experience with Excel and SQL data mining.
Strong organizational and time management skills, effectively prioritizing tasks and meeting project deadlines while handling multiple assignments simultaneously.
Collaborate with management to provide data‑driven insights and support the development of recommendations and proposals by executing assigned analyses and reporting tasks accurately and on time.
Salary Range $90,400.00 - $120,300.00 per year.
Benefits
Health coverage for medical, dental, and vision.
401(k) savings plan with company match and pension.
Tuition assistance.
PTO for community volunteer programs.
Wellness program.
Employee discounts.
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.
AAA is an Equal Opportunity Employer.
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
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