Overnight Manager Job at Bishop's Lodge, Auberge Collection in Santa Fe

Company Description

Bishop’s Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98‑room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort’s signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms.

Job Description

The Overnight Manager is a true night owl who will be responsible for serving the needs of the business, our guests, and our colleagues by providing overnight managerial support for Front Desk, Guest Services and other departments.

• Oversees overnight operations, ensuring the quality, standards and meeting the expectations of the guests on a nightly basis.
• Supports all areas of the Front Office during the overnight shift including the Security team.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Review arrivals in advance daily to be familiar with VIP guests, special requirements and potential problems.
• Informs and/or updates all key team members on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary and ensures the overnight shift sets up the AM shift for success.
• Understands the functions of the Bell Staff, Call Center and Concierge/Guest Services operations.

Qualifications

• Minimum of 1 year experience as a supervisor.
• Previous Front Office, Night Audit, or Accounting Experience Required.
• Ability to work a flexible schedule, including weekends and holidays for the overnight shift, according to department needs.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Other
• Hospitality

Contact

Follow Bishop’s Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge. For more information: auberge.com/bishops-lodge/