Receptionist
Apply now for the Seasonal Receptionist/Client Service Professional role at H&R Block.
About Us
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are a high‑performing, connected culture where everyone feels like they belong.
Job Overview
Seasonal Client Service Professional / Receptionist. Focus on wowing clients now and in the future by providing a welcoming, efficient, and friendly experience.
Key Responsibilities
- Answer phones and greet clients in a friendly, personalized manner.
- Match clients with the appropriate tax professional based on their needs.
- Schedule clients as per their preferences.
- Ensure all client needs are met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and organize resources with team members.
- Perform other duties as assigned.
Required Qualifications
- High‑school diploma or equivalent.
- Ability to work a flexible schedule and/or multiple locations.
- Sales/marketing experience is a plus.
- Experience in a fast‑paced environment.
- Previous customer‑service experience.
- Strong organizational, time‑management, and multitasking skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou, for healthy habits.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan (subject to eligibility).
- See all benefits by clicking here.
Community
We are committed to building a connected culture where trust, care, and collaboration thrive. This environment supports continual learning and growth for all team members.
Employment Details
Seniority level: Not Applicable.
Employment type: Full‑time.
Job function: Administrative.
Industry: Retail.
Equal Opportunity Statement
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.