H&R Block is hiring: Receptionist in Milwaukee

Receptionist

Join to apply for the Receptionist role at H&R Block in Milwaukee, WI.

About Us

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high‑performing, connected culture where everyone feels like they belong.

A Typical Day

Helping others is what we do best here, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year. As a seasonal client service professional/receptionist, you focus on wow‑ing clients now and in the future.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Core Qualifications

• High‑school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Previous sales/marketing or customer‑service experience
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office
• Experience working in a fast‑paced environment
• Ability to multi‑task

Preferred Skills

• Experience in tax or financial services
• Strong communication and interpersonal skills
• Ability to thrive in a team environment
• Customer‑service focus and positivity

Benefits

• Employee Assistance Program with Health Advocate
• Well‑being program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility requirements)

EEO Statement

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.