Receptionist – H&R Block
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About the Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best here, and you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer‑service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Why Work for Us
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
Community
We remain committed to building a connected culture—one in which trust, care, and connections shape our work. You will be immersed in an exceptional work environment recognized worldwide on best‑companies lists and surrounded by colleagues dedicated to growth and support.
Employment Details
- Seniority Level: Not Applicable
- Employment Type: Full‑time
- Job Function: Administrative (Industry: Retail)
Equal Opportunity Statement
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.